Sr Technical Executive
Jones Lang Lasalle · Bengaluru · onsite · Posted 29d ago
Undisclosed2–5 yrsfulltimeSourced from
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About this role
Job Summary
What your day-to-day will look like
Desired or preferred experience and technical skills
Required Skills and Experience
Location
Job Tags
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
As a Senior Technical Executive within the Command Centre, you will support Incident and Change Management operations across Asia, ensuring effective governance, stakeholder communication, escalation management, and operational reporting for critical facility events. In addition, you will support global incident reporting, analytics, and continuous improvement initiatives by contributing to data analysis, reporting standardization, dashboard development, and program coordination. This role requires strong analytical, communication, and stakeholder management skills, along with the flexibility to take on evolving responsibilities based on business and client requirements.
What your day-to-day will look like
- Support Incident Management operations across Asia, including incident tracking, escalation management, stakeholder communications, follow-up, and closure governance.
- Coordinate and support Change Management activities, including maintenance windows, planned works, approvals, reporting, and governance processes.
- Prepare and maintain operational reports, incident summaries, dashboards, and management information for leadership and key stakeholders.
- Support global incident reporting and analytics activities through data validation, trend analysis, reporting standardization, and dashboard enhancements.
- Collaborate with regional and global stakeholders to ensure accurate reporting, effective communication, and timely resolution of operational issues.
- Contribute to process improvement, automation, and data quality initiatives to enhance operational efficiency and reporting effectiveness.
- Demonstrate flexibility to support additional operational, reporting, governance, analytics, or program-related responsibilities as required by business and client needs.
Desired or preferred experience and technical skills
- Strong proficiency in Microsoft Excel, PowerPoint, and reporting tools.
- Experience with data analysis, dashboard preparation, and reporting visualization tools such as Power BI.
- Knowledge of Incident Management, Change Management, and governance processes.
- Experience working within command center, facilities management, or critical environment operations.
- Strong stakeholder management and communication skills in a multi-regional environment.
- Familiarity with alarm monitoring systems, BMS platforms, and critical facility operations.
- Exposure to process improvement, automation, and data quality initiatives.
Required Skills and Experience
- Bachelors degree, Diploma, Engineering qualification, or equivalent relevant experience.
- 2-5 years of experience in incident management, facilities operations, reporting, analytics, command center operations, or a related field.
- Strong written and verbal communication skills in English.
- Proven ability to manage multiple priorities, stakeholder requests, and operational activities in a fast-paced environment.
- Strong analytical and problem-solving skills with attention to detail.
- Ability to work effectively with regional and global stakeholders across different time zones.
- Adaptability, ownership mindset, and willingness to take on new responsibilities as business requirements evolve.
Location
Bengaluru
Job Tags
Incident Management, Change Management, Reporting Analytics, Command Centre Operations, Facilities Management, Global Operations, Data Analysis
Scheduled Weekly Hours: 48
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Skills
data qualityDashboard DevelopmentAutomationBusiness RequirementsDashboardChange ManagementAnalyticsCommand CenterAlarm MonitoringCommunication Skillsdata analysisCommercial Real EstateArtificial Intelligence
About JLL
Jones Lang Lasalle
Real Estate
11.4k+
employees
1999
27 years old
Mumbai, Maharashtra
India
₹6.8L PA avg
Avg at JLL
About
JLL is a global real estate services firm specialising in commercial property and investment management, providing services for real estate owners, occupiers and investors worldwide
Industries
Real EstateEngineering & Construction
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