Sr. Technical Documentation Writer

Job Summary:

We are seeking a highly skilled and experienced technical writer to join our team. The successful candidate will be responsible for creating, editing and maintaining technical documentation, including user manuals, technical specifications, and other technical materials.

Key Responsibilities:

• Collaborate with product managers, developers, and other subject matter experts to gather and interpret technical information and user needs.
• Create and maintain high-quality documentation, including user guides, API references, FAQs, and release notes.
• Organize and present complex technical information in a clear, concise, and user-friendly format.
• Ensure that all documentation is accurate, complete, and up to date.
• Work closely with development teams to ensure that documentation reflects the latest product features and capabilities.
• Manage the documentation process, including version control and document distribution.
• Continuously improve documentation based on user feedback, analytics, and product updates.
• Ensure all content aligns with our style guide, tone of voice, and accessibility standards.
• Participate in the development of documentation standards and best practices.
• Develop and maintain knowledge of industry standards and trends.

Required Skills/Experience

• 2-7 years of technical writing experience
• Bachelor's degree (preferably in English)
• Excellent writing, editing, and proofreading skills.
• Strong organisational skills and attention to detail.
• Ability to work independently and as part of a team.
• Experience with documentation tools, such as Microsoft Word, Adobe Acrobat, etc.
• Experience with HTML, CSS, and XML is a plus.
• Knowledge of software development methodologies and the software development lifecycle is a plus.
• Excellent communication and interpersonal skills.
• Should be able to converse in English and Malayalam.

Location: Kochi, Kerala (Complete WFO)

Shift: Day Shift

Who We Are:

PracticeSuite is a national, fast-growing cloud computing software company based in Tampa, FL that provides a cloud-based 360°Office Platform to healthcare facilities. PracticeSuite has an agile management team, high employee morale, and high customer satisfaction and retention. PracticeSuite is growing rapidly and is being recognized as one of the 5 top cloud-based systems within healthcare.

Please visit our website to learn more about us, at www.practicesuite.com

PracticeSuite, Inc is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability, or veteran status. PracticeSuite, Inc also complies with all applicable national, state and local laws governing nondiscrimination in employment.