Sr Technical Architect - Cloud

Comparable Title: Observability Architect

Overview

• Leading AI-driven Global Supply Chain Solutions Software Product Company and one of Glassdoor's Best Places To Work

• Seeking a Splunk Architect who will be a member of the Cloud Visibility team based in Dallas. This person needs to have experience designing, developing, and deploying Splunk based solutions in both on premise and cloud-based environments. This person will help design and implement multiple Splunk projects to enhance our log analytics, visualization and analysis initiative that is a key facilitator of our observability platform.

• Scope

• Core responsibilities include architecting our Observability platform for BlueYonders SaaS Platform focusing on Splunk ITSI.

• The SaaS visibility team is a global architecture team created to work with everybody from product development to end customers to provide real-time alerting, analytics and correlation through ML/AI, and insights through advanced dashboarding.

• To help move our global monitoring from reactive to preventative.

What you'll do

• Acting as a senior leader to architect and develop our log analytics, visualization, and analysis initiative.

• Build out our use of Splunk ITSI to support hundreds of customers

• Use AI/ML to enable preventive insights

• Provide creative methods of taking terabytes of information to easily understood visual dashboards and alerts

• Will further define and build our observability platform

• Develop and document future state.

• Help build a collaborative culture through delivery of functionality in a DevOps model.

• Be a leader and expert on Splunk practices and components

• Be an evangelist of Splunk in the company

• Lead, teach and develop Splunk talent throughout the organization.

• Design and implement Splunk maintenance and operation standards.

• Scope and implement Splunk projects with an emphasis on ITSI, from start-to-finish, including but not limited to:

• Gathering requirements

• Data ingestion (forwarders, API calls, DB queries, modular inputs)

• Mapping data fields to CIM

• Dashboard Creation and iteration

What we are looking for:

• Minimum 5 years of experience as a Splunk Architect/Engineer in a business critical Splunk environment

• Experience with ITSI including full-stack monitoring, event correlation, noise reduction

• Experience with ML/AI technologies

• Knowledge of IT infrastructure and how components correlate (servers [Windows and Linux], databases, storage arrays, networking equipment, Active directory, etc.)

• Have led initiatives and collaboration across global teams

• Familiarization with all components of a distributed Splunk environment (search head and index clusters, deployment servers, forwarders, management consoles)

• Creation and maintenance of alerts, saved searches, and other knowledge objects

• Review and integrate the technical architecture requirements across Cloud infrastructure.

• Experience using Splunk to monitor a public cloud (Azure)

• Prepares and maintains systems and application support documentation and schematics.

Soft Skills

• Excellent verbal and written communication skills required.

• Excellent problem solving, planning and organizing skills.

• Agile thinker with adaptability to changing priorities

• Experience with leading a global team