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    Job · 20493822

    DELHI · FULLTIME

    Sr Sales Engineer

    Shree Prayag Air Controls

    Shree Prayag Air Controls

    Delhi · onsite · Posted 13d ago

    Sourced fromNaukri
    Undisclosed2–5 yrsfulltimeDelhi

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    Section · 01

    About this role

    Qualifications
    Diploma / B.E. / B.Tech in: Mechanical Engineering Mechatronics Industrial Engineering Candidates with technical background and Pneumatics sales experience will be preferred.
    Key responsibilities
    1. Job Summary
    The Senior Sales Engineer is responsible for driving revenue growth through technical
    sales of pneumatic products and providing after-sales service support. The role requires
    a strong blend of technical expertise, customer relationship management, and
    problem-solving skills to support clients across manufacturing industries.

    2. Key Responsibilities

    A. Sales Business Development
    Identify and develop new business opportunities in industrial sectors (OEMs, end users,
    Dealers distributors).
    Promote and sell pneumatic products such as cylinders, valves, FRLs, fittings , Tubings
    and automation solutions.
    Achieve monthly, quarterly, and annual sales targets.
    Prepare and deliver technical presentations and product demonstrations.
    Develop strong relationships with key decision-makers and customers.
    Handle techno-commercial discussions, negotiations, and order closures.
    Track market trends, competitor activities, and customer requirements.

    B. Technical Support
    Provide pre-sales technical consultation and product selection guidance.
    Understand customer applications and recommend suitable pneumatic solutions.
    Assist in system design and integration of pneumatic components.
    Coordinate with design/production teams for customized solutions.

    C. After-Sales Service Support
    Provide installation, commissioning, and troubleshooting support at customer sites.
    Handle breakdowns, service complaints, and maintenance requirements.
    Ensure timely resolution of customer issues to maintain satisfaction.
    Conduct preventive maintenance and service audits.

    D. Customer Relationship Management
    Maintain long-term relationships with existing clients.
    Ensure repeat business and customer retention.
    Address customer feedback and improve service delivery.
    Maintain CRM records and sales pipeline updates.

    E. Coordination Reporting
    Coordinate with internal departments (production, logistics, accounts, Quality
    Backend).

    Prepare sales reports, forecasts, and MIS.
    Ensure timely payment collection and follow-ups.
    Maintain documentation for service reports and customer visits.

    3. Key Performance Indicators (KPIs)
    Sales target achievement
    New customer acquisition
    Customer retention rate
    Service response time resolution efficiency
    Collection efficiency (DSO)
    Customer satisfaction score

    4. Required Qualifications
    Education:
    B.Tech / Diploma in Mechanical / Industrial / Mechatronics Engineering
    Experience:
    2-5 years in pneumatic sales service pneumatic / automation / industrial product
    sales service

    5. Required Skills Competencies
    Technical Skills
    Strong knowledge of pneumatic systems and components
    Ability to read pneumatic circuit diagrams
    Understanding of industrial automation systems
    Sales Skills
    Strong negotiation and closing skills
    Ability to handle techno-commercial discussions
    Business development and lead generation
    Soft Skills

    Excellent communication and interpersonal skills
    Problem-solving and analytical thinking
    Customer-centric approach
    Time management and multitasking

    6. Tools Systems
    CRM Software
    MS Office (Excel, PowerPoint, Word)
    ERP systems

    7. Working Conditions
    Frequent travel to customer sites and industrial locations
    Field-based role with client interactions
    May require working under tight deadlines

    8. Compensation Benefits
    Salary: As per industry standards
    Performance-based incentives
    Travel allowance reimbursement
    Medical insurance (as per company policy)

    9. Career Growth
    Opportunity to grow into:
    Sales Manager
    Regional Sales Head
    Business Development Manager

    10. Additional Requirements

    Valid driving license
    Willingness to travel extensively
    Strong network in industrial sectors
    Apply for this role


    Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

    Sourced from naukri

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    Section · 02

    Skills

    Customer RetentionAutomationcrm softwarecrmcustomer feedbackauditsBusiness DevelopmentCircuit diagramsCustomer AcquisitionCommunication And Interpersonal SkillsAutomation Solutions

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