Sr Sales Development Representative US SMB

Job Summary

We are looking for a Senior Sales Development Representative (SDR) who will be responsible for generating qualified sales opportunities for our US SMB sales team. Your primary objective will be simple: create meaningful conversations with US SMB prospects and book high-quality product demos for our Account Executives. The ideal candidate is an exceptional cold caller who is comfortable picking up the phone, calling prospects throughout the US, handling rejection, navigating gatekeepers, creating urgency, and confidently asking for the meeting. This is not a passive lead-follow-up role. We are looking for someone who can create a pipeline from scratch through outbound prospecting.

What Youll Do

• Own outbound prospecting for the US SMB market.
• Make a high volume of targeted outbound calls to SMB prospects across the US.
• Engage business owners, founders, operators, and other key decision-makers.
• Identify prospects who have a relevant business need and qualify them for a sales conversation.
• Create interest and communicate ZOCAs value proposition clearly and concisely.
• Book qualified product demos directly over the phone.
• Use cold calling as the primary channel, supported by email, LinkedIn, and other outbound channels.
• Handle common objections and confidently navigate conversations with prospects.
• Follow up persistently with prospects who show interest but arent immediately ready to book.
• Research accounts and personalize outreach where it can materially improve conversion.
• Maintain a consistent daily/weekly prospecting cadence.
• Accurately document prospect interactions, qualification information, and meeting details in the CRM.
• Work closely with Account Executives to ensure smooth handoffs and high-quality meetings.
• Continuously test and improve calling scripts, messaging, talk tracks, and prospecting strategies.
• Track activity and conversion metrics and use data to improve performance.

What Were Looking ForMust Have

• 5-8 years of experience in Sales Development, Business Development, Inside Sales, or Outbound Sales.
• Proven experience selling or prospecting into the US market while working from India.
• Strong experience selling/prospecting within the SMB segment.
• Demonstrated success with high-volume outbound cold calling.
• Excellent phone presence and the ability to quickly establish rapport with prospects.
• Proven ability to book meetings through cold calls, rather than relying primarily on inbound leads.
• Comfortable speaking with US-based business owners, founders, and senior decision-makers.
• Strong objection-handling and influencing skills.
• Ability to qualify prospects effectively and distinguish genuine opportunities from low-intent meetings.
• Track record of consistently achieving meeting/SQL or pipeline-generation targets.
• Strong verbal and written communication skills.
• Comfortable working US business hours from India.
• Highly persistent, competitive, and motivated by measurable outcomes.
• Strong CRM discipline and experience working with sales engagement tools.

Strongly Preferred

• Experience selling B2B SaaS or subscription-based products.
• Experience in a high-velocity US SMB sales environment.
• Experience making 50+ outbound calls/day or operating in a similarly high-volume calling environment.
• Experience selling to SMB owners and operators.
• Experience working with tools such as Salesforce/HubSpot, Outreach, Salesloft, Apollo, Aircall, Dialpad, LinkedIn Sales Navigator, or similar platforms.
• Experience working closely with AEs in an SDR AE sales development model.

What Success Looks Like

Your success in this role will primarily be measured by your ability to consistently create qualified sales opportunities for the US sales team.

Key metrics will include:

• Qualified demos booked
• Demos held / show rate
• SQL / opportunity creation
• Meeting-to-opportunity conversion
• Pipeline generated
• Outbound call volume
• Connect-to-meeting conversion
• Consistent attainment of monthly/quarterly targets

We care about quality as much as quantity. Booking meetings that have little chance of converting is not the goal. We want SDRs who can identify a genuine business need, create interest, and get the right prospect into a conversation with an AE.

The Ideal Candidate

You are likely to be a strong fit if:

• You love cold calling.
• You dont need an inbound lead queue to have a productive day.
• You can pick up the phone and confidently call a prospect youve never spoken to before.
• You know how to get past the first 10-20 seconds of a cold call.
• You can handle Im not interested without losing momentum.
• You know how to ask the right questions instead of simply reading a script.
• You can create enough curiosity and value to earn a 30-minute demo.
• You are highly competitive and enjoy chasing a number.
• You understand that great SDRs dont just generate activity - they generate pipeline.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.