Sr. Relationship Manager (Retention and Cross-Sales)

Who Are We

BimaKavach is reimagining how Indian businesses access protection — with technology, speed, and simplicity at the core of everything we do.

We proudly serve 6,000+ companies, including names like LG, The Whole Truth, Godrej Koerber, CleverTap, Wrogn, and SuperYou, and are backed by top investors like Waterbridge, Blume, Arali, and Eximius.

Our mission To safeguard every Indian business by 2047.

Our mindset Bold, fast-moving, and customer-obsessed.

Join us at BimaKavach and be part of a once-in-a-generation opportunity to reshape how insurance works for millions of businesses. Bring your expertise, curiosity, and ambition — and help build the future of SME insurance in India.

Job Overview

We are looking for a Relationship Manager to manage and grow our commercial insurance portfolio, focusing on both EB and Non-EB products. This field-based role involves regular client visits to understand their insurance needs and provide tailored solutions, ensuring long-term relationships and business growth.

Key Responsibilities

• Build and maintain strong, long-term relationships with B2B clients through regular field visits and in-person meetings. You will be responsible for the new business generation.
• Focus on servicing existing client relationships and as well as identify and nurture new clients.
• Drive client retention and generate new business by presenting Employee Benefits and Non-Employee Benefits (cross sell) products and recommending policy upgrades or changes.
• Identify clients business needs and provide tailored risk management strategies using Employee Benefits (EB), Liability, or Asset Insurance solutions.
• Align clients with internal Subject Matter Experts to facilitate cross-sales, upsell, resell, or rollover opportunities.
• Conduct on-site assessments, client consultations, and insurance feedback reviews to enhance service quality.
• Manage policy renewals and assist clients with claims processes in collaboration with internal claims specialists.
• Identify and capitalize on opportunities to cross-sell EB and Non-EB insurance products.
• Offering technical support function to the Direct Sales Team & Servicing Teams.
• Responsible for providing leadership, support and guidance to the team.
• Conduct training for colleagues, mentor & coach team members to support their growth within the firm.
• Booking and Invoicing of Business on Time
• Conduct Webinars for prospects and clients on key issues facing the industry or launching of new products.
• Demonstrate and drive Best Practices in Benefits Design, Risk Consulting & Analysis.
  
  

Qualifications

Education: MBA in Business, Finance, Insurance or a related field (preferred).

Experience

• 6+ years of experience in managing employee health & benefits lines for corporate clients Prima facie, prior experience should be relevant only when candidate has managed client (insured) facing role.
• Proven experience in commercial insurance with expertise in Employee Benefits (EB) and Non-Employee Benefits (Non-EB) insurance lines
• Strong field sales experience and a demonstrated ability in relationship management.
  
  

Technical & Soft Skills

• Excellent communication, negotiation, and interpersonal abilities.
• Self-motivated and capable of working independently while effectively managing a client portfolio.
• Having experience in handling and meeting 200 B2B clients in-person, annually
• Consulted agents/brokers/direct clients across all LOB's
• Technical knowledge - MS Office – Word, Excel and Outlook