Sr. Project Manager - Project Management

We are looking forward to hire Project Management Professionals in the following areas :

• 10- 15 Years project management experience
• Strong knowledge of Project management practices, presales and delivery
• Excellent communication, stakeholder management, and leadership skills.

• Experience in leading both digital transformation and L1 apps with a team of 20+ FTE.
• Experience with Security , Policy compliance
• Deep ITIL Process knowledge and cloud expertise
• Hands-on Experience in presales, solutions, estimations, proposal preparation, and customer defense presentations.
• Excellent written and oral communication. Good Analytical and problem-solving skills.
• Customer-facing experience, Problem management, and deep process knowledge both in AMS and development projects.
• Experience in automation, driving new initiatives like the latest technology adoption, and customer consulting experience is desired.
• Ensure adherence to SLAs, KPIs, and compliance standards.
• Monitor system performance and proactively address issues.
• Serve as the main point of contact for business units regarding service delivery.
• Conduct regular service review meetings and provide performance reports.
• Negotiate contracts and manage escalations to ensure timely resolution.
• Oversee incident resolution and root cause analysis for recurring issues.
• Implement preventive measures to minimize downtime.
• Identify opportunities for process optimization and automation.
• Drive initiatives to enhance user experience and system reliability.
• Ensure compliance with IT security policies, and other regulatory requirements.
• Maintain documentation for audits and risk assessments.

Our Hyperlearning workplace is grounded upon four principles

• Flexible work arrangements, Free spirit, and emotional positivity
• Agile self-determination, trust, transparency, and open collaboration
• All Support needed for the realization of business goals,
• Stable employment with a great atmosphere and ethical corporate culture