Sr. Program Officer

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Sr. Program Officer based in United States.

The Sr. Program Officer will support the growth and execution of health-focused initiatives by managing strategic partnerships, coordinating programs, and strengthening relationships with community health organizations. This role combines partner account management, consultative engagement, grant support, and operational coordination to expand access to essential medicines and health resources. Working closely with internal teams and external stakeholders, the position helps ensure programs are delivered effectively and create measurable impact. The ideal candidate will bring strong relationship-building skills, business development experience, and the ability to manage multiple priorities in a mission-driven environment. This opportunity is suited for a detail-oriented professional who thrives on collaboration, problem-solving, and creating sustainable partnerships. The role offers the chance to contribute directly to initiatives that improve healthcare accessibility and support communities across the United States.

Accountabilities:: The Sr. Program Officer will be responsible for managing partner relationships, supporting program execution, and driving sustainable growth opportunities while ensuring alignment with organizational goals and community impact objectives.

Manage a portfolio of healthcare partners as the primary point of contact, supporting onboarding, engagement, retention, renewals, and long-term relationship development.

Use a consultative approach to identify new partnership opportunities, communicate program value, and support revenue growth through partner expansion and service adoption.

Maintain strong partner relationships by addressing operational needs, resolving issues, supporting ordering processes, and ensuring a positive partner experience.

Conduct regular partner reviews to assess satisfaction, monitor engagement, identify risks, and collect impact stories that demonstrate program outcomes.

Maintain accurate documentation related to agreements, compliance requirements, partner activities, account history, and follow-up actions.

Monitor partner compliance with program requirements, licensing agreements, and product usage policies while supporting corrective actions when needed.

Support grant-funded initiatives through partner eligibility reviews, documentation management, fund tracking, compliance follow-up, and internal coordination.

Assist with proposal development by gathering partner information, preparing program materials, compiling impact data, and contributing to reporting activities.

Coordinate program workflows, timelines, and reporting processes to support successful delivery and continuous improvement.

Collaborate with Operations, Finance, Marketing, IT, and other internal teams to resolve partner needs and improve program efficiency.

Identify opportunities to enhance onboarding processes, communication tools, documentation practices, and partner engagement strategies.

Represent organizational values and mission through professional communication with partners, stakeholders, and external audiences.

Requirements:

The successful candidate will combine experience in program management, account management, partnership development, and customer-focused operations with strong communication and organizational skills.

Bachelor’s degree required.

2–5 years of professional experience in program management, account management, customer success, partnership development, solutions-based sales, or related fields.

Proven ability to develop strong partner relationships, improve engagement, and support customer retention.

Experience achieving revenue goals, business objectives, or measurable performance targets through proactive outreach and relationship management.

Strong consultative communication, presentation, negotiation, and stakeholder management skills.

Ability to manage multiple priorities independently, meet deadlines, and operate effectively in a fast-paced environment.

Strong attention to detail with excellent organizational and documentation skills.

Experience working with CRM systems, inventory management platforms, online partner tools, and Microsoft Office applications.

Ability to analyze partner needs, identify growth opportunities, and implement practical solutions.

Strong alignment with mission-driven work, integrity, accountability, and collaborative values.

Growth mindset with the ability to adapt to changing priorities and evolving program needs.

Willingness and ability to travel domestically up to 25% of the time.

Benefits:

Fully remote work opportunity with flexibility across the United States.

Competitive compensation package based on experience and qualifications.

Opportunities to contribute to meaningful healthcare access initiatives and community-focused programs.

Collaborative environment with cross-functional teams and mission-driven professionals.

Professional growth opportunities through expanded responsibilities and program leadership experience.

Supportive workplace culture focused on integrity, innovation, and impact.

How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best!  Why Apply Through Jobgether?    Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.     #LI-CL1