Sr. Program Manager - Project Management

15+ years

Key Responsibilities

Program & Delivery Management

- Own end-to-end delivery of complex data platform programs, ensuring scope, timeline, budget, and quality commitments are met.

- Define program governance, delivery frameworks, milestones, KPIs, and success metrics.

- Manage cross-functional dependencies across data engineering, Data Analytics, Modelling and Testing teams.

- Track risks, issues, and dependencies; drive mitigation plans and escalation as needed.

Technical Leadership & Coordination

- Act as a technically informed program leader with deep understanding of:

o Azure data services (e. g. , Azure Data Factory, Azure Data Lake Storage, Azure SQL, MS Fabric). Snowflake architecture, usage patterns, and integration with Azure ecosystems.

- Collaborate with architects and engineers to ensure solutions align with best practices for scalability, performance, cost optimization, and security.

- Translate technical concepts into clear updates for senior and non-technical stakeholders.

Cloud Migration & Modernization

- Lead or support programs involving migration of data platforms from on premises to cloud.

- Oversee migration planning, sequencing, data validation, cutover strategies, and post-migration stabilization.

Stakeholder & Communication Management

- Drive regular program status reviews, steering committee updates, and executive reporting. Align business priorities with technical execution across internal teams and external partners.

Required Qualifications

- Bachelor s degree in Engineering, Computer Science, Information Systems, or a related field.

- 15+ years of overall experience with at least 3 years in Program or Technical Program Management roles.

- Strong technical expertise in Microsoft Azure, particularly in data and analytics platforms.

- Working knowledge of Snowflake concepts, data modelling, and Lakehouse architecture.

- Strong understanding of Agile, SAFe, or hybrid delivery models.

Preferred Experience

- Prior experience managing managed services or AMS (Application Managed Services) engagements.

- Hands-on involvement in on-premises to cloud data platform migrations.

- Azure certifications (e. g. , Azure Solutions Architect, Azure Data Engineer) or PMP / PgMP certifications.

Change Management:

• Specialized in overcoming resistance to change and helping organizations achieve their Agile goals.
• Able to guide teams in driving the change management projects or requirements.

Customer Management:

• Specialized knowledge of customers business domain and technology suite.
• Use latest technology, communicate effectively, demonstrate leadership, present technical offerings, and proactively suggest solutions.

Delivery Management:

• Specialized knowledge of deal modeling, commercial and pricing models.
• Create an integrated pricing model across service lines.
• Guide team members to apply pricing techniques.
• Grow the account, forecast revenues and analyze complex internal reports.
• Manage at least 1 complex account (> 10m) or multiple small account independently.

Domain/ Industry Knowledge:

• Specialized knowledge of customers business processes and relevant technology platform or product.
• Able to forecast business requirements and market trends, manage project issues, and validate customer strategy roadmap.

Product/Technology Knowledge:

• In-depth knowledge of platform/product and associated technologies.
• Review various product-specific solutions for a specific project/client/organization and conduct product demos, walkthroughs and presentations to prospects if required.

Profitability Management:

• In-depth proficiency in profitability and cost management.
• Can analyze project financial data, identify trends, and proactively address budgetary issues.
• Have deep understanding of cost drivers and can provide accurate cost forecasts.
• Look for opportunities to optimize costs and enhance profitability.

Project Management:

• Extensive experience in managing projects and can handle complex projects with minimal supervision.
• Deep understanding of project management concepts and methodologies and can apply them effectively to achieve project goals.

Scheduling and Resource Planning:

• Prepare independent global delivery models covering skill levels, skill mix and onsite/offshore work allocation.
• Create an accurate resource plan for people, space and infrastructure for the given requirements.
• Forecast people and skill requirements to align with plans.
• Optimize the schedule for complex projects.

Service Support and Maintenance:

• Plan and execute transition for large/ complex activities.
• Define standards in transition management based on industry trends and contribute to building tools and accelerators for KT process.
• Optimize resource utilization based on demand from customers.
• Select and define SLAs; track service levels and analyze impact of SLA on complex processes and deliverables.

Risk Management:

• Specialized level of expertise in risk management.
• Proactively identify risks, assess their probability and impact, and develop comprehensive risk management plans.
• Effectively communicate risk-related information to stakeholders, recommend appropriate risk response strategies, and monitor risk throughout the project lifecycle to maximize results and meet deadlines.

Accountability:

• Being a role model for taking initiative and ensuring others take initiative, removing obstacles for others, taking ownership for results and deadlines for self and others, and acting as a role model for being responsible.

Collaboration:

• Leads team activities that support collaboration. Determines common goals and shares responsibilities for results; begins to build partnerships across groups.

Customer Focus:

• Understands the client, market and economic trends to establish ways of creating value of existing and new customer aligned to organizational imperatives.

Leadership Competencies as Applicable:

Vision Alignment:

• Create action plan based on Business objectives.
• Manages all the internal and external issues that may affect the organizations vision, mission and objectives.
• Leads & directs a strategic planning team to address & outline the future direction of Department.
• Prioritize the work based on Department s priority.
• Demonstrates a "can do" attitude and is willing to stretch self to achieve and exceed defined goals/targets.

Decision Making:

• Considers impact on the directly involved parties while making decisions.
• Knows how to analyze difficulties down to their root.
• Demonstrated ability to take timely decisions when clear guidelines & process are defined.
• Takes ownership for and ensures accuracy of own work, meets deadlines, and asks questions about possible gaps to ensure clarity of ownership.

Coaching Mindset:

• Actively seeks inputs/feedback from his superior and peers, to
• identify opportunities for improving his own performance and capability.
• Works with team to implement the learnings.

Change Advocate:

• Considers innovative ideas provided by others.
• Adapts the change effectively using quality control systems & methods.
• Implements cutting edge ideas to develop business unit services.
• Demonstrates the willingness to work through the change transition.
• Effectively communicates the plan of Change.