Sr Product Manager
Peoplegrove · Remote · remote · Posted 65d ago
Undisclosed5–10 yrsfulltimeSourced from
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About this role
Remote Role
Product /
Full Time (Remote) /
Remote
About PeopleGrove builds SAAS that helps higher education institutions support students and graduates at every stage of their journey from experiential learning to career outcomes. Our Engagement Hub connects students, alumni, and staff through mentorship, community, and career networks; and gives platform administrators the tools to run community at scale.
The Role Were looking for a Senior Product Manager to drive the strategy for administrator experience of the Engagement Hub the tools our clients use every day to run mentorship, community, and engagement programs.
Your goal will be resolve persistent admin pain-points, close the loop on client-raised needs quickly and visibly, and then go further by building a roadmap that would automate the workflows admins shouldnt have to run by hand and increase product stickiness,
What Youll Do
- Own the admin experience roadmap for the Engagement Hub: Discovery through delivery, balancing client commitments, strategic bets, and engineering capacity. Build and maintain focus-area roadmaps, prioritizing work based on user value, company strategy, and measurable outcomes .
- Become the product expert for assigned product areas by understanding workflows, user behavior, technical considerations, and business impact.
- Resolve persistent platform admin pain-points: identify the workflows that cost admins the most time, quantify them, and ship fixes that measurably reduce administrative effort. Build agents to automate and simplify the workflows.
- Run the client-request intake process end to end: Youll triage, prioritise, set expectations with customer success for urgent client requests, and keep resolution timely and predictable.
- Partner closely with CS and Support: They are your highest-volume signal source; turn recurring asks and escalations into product decisions rather than one-off fixes
- Serve as a key voice in go-to-market readiness working with CS and marketing on positioning, release communications, and client onboarding
- Collaborate with the VP of Product on annual and quarterly planning, contributing to roadmap strategy and resource prioritization
- Work closely with Engineering and Design from concept through requirements, build, launch, and iteration.
- 5+ years of product management experience, with at least 2 years owning a complex B2B SaaS product
- Demonstrated experience owning admin, back-office, or operator-facing tooling youve made someones daily job materially easier and can show how you measured it.
- Experience running a structured intake and prioritization process for client-raised requests, working directly with CS/Support/Sales, and saying no gracefully.
- Strong operating instincts in a high-volume, interrupt-driven backlog you can hold a strategic roadmap and a triage queue at the same time without dropping either
- Demonstrated ability to navigate ambiguity and drive clarity you can move from messy problem space to crisp requirements
- Hands-on curiosity about applied AI youve shipped, prototyped, or seriously evaluated LLM-powered features and have real opinions on where automation earns trust and where it doesnt
- Strong cross-functional collaboration skills; you know how to influence without authority
- Comfort working in a distributed, async-first environment with a globally distributed team
- Curiosity, rigour, and a bias toward outcomes over output
- Experience with Jira, Confluence, Mixpanel, or similar product ops tooling
- Experience with higher education, alumni relations, mentorship, or community/networking platforms
- Experience designing human-in-the-loop or approval-gated automation
- Prior experience at a growth-stage edtech or vertical SaaS company
- Mission-driven work with real impact on student and alumni outcomes
- Small, senior team your work shapes the product meaningfully
- Fully remote with a collaborative, low-ego culture
- Competitive salary, equity, and benefits
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Disclaimer: This job posting & Location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Skills
AutomationSignallingComputer NetworksJira AtlassianSAASback officeProduct ManagementArtificial IntelligenceRecruitment
About PeopleGrove
Peoplegrove
Software Product
51-200
employees
2015
11 years old
San Francisco
US
About
PeopleGrove focuses on enhancing the value of higher education by fostering supportive relationships and community engagement to improve job outcomes for students.
Industries
AlumniEducationHigher EducationHuman ResourcesProfessional Networking
Employee ratings
10 reviews
4.5/ 5
Culture
4.5
Career growth
3.5
Work-life
4.5
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