Sr. Product Manager - Payments Platform

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Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.

Payments is one of the company’s major growth enablers. Putting customers at the heart of everything we do, we connect communities and empower our people to deliver exceptional commerce experiences to drive eBay’s long-term growth and market share. eBay seeks an experienced Product Manager to optimize, scale and drive the capabilities of eBay's Payments Platform. 

This role involves tackling the challenges of developing a platform that supports diverse geographies and use cases. A critical challenge is to boost conversion by optimizing payment approval rates and reducing payment processing costs. The Product Manager will identify optimization opportunities, quantify their potential impact, and lead their implementation. These initiatives are typically large-scale and intricate, with extensive cross-functional repercussions, necessitating a Product Manager who is proficient in leading diverse teams and forging robust alliances both within the organization and with external partners. The PM will also be responsible for enabling new processor connections and managing the cards processing stack which includes the multi-processor connections, tokenization, account updater, 3DS, payments router, etc.

What you will accomplish: Drive payment processing platform initiatives focussed on pay-in and payout processor integration, approval rate and cost optimization, platform scaling, and new product rollout for eBay’s customers 

Partner with cross functional  teams and vendors, to identify gaps and opportunities in eBay’s current payment processing

As the Product Owner, provide clear product vision to your scrum team and co-lead the Agile scrum team with engineering counterparts to complete the roadmap with clear achievements.

Clearly set the product/backlog prioritization with a balance of near-term deliverables and longer-term investment in technology platforms

Analysis of data leveraging dashboarding tools and queries to find opportunity areas

Identify optimization hypotheses by analyzing data and understanding industry trends and processing partner capabilities/gaps

Build a case for your hypotheses, A/B test it, and implement the winners

Be the product evangelist and partner closely with business customers, analytics partners and engineering leaders

Optimally communicate strategies & trade-offs all the way from to senior leaders to development team

What you will bring: Engineering Degree/MBA degree preferred

7+ years of product management experience, and 

3+ years of cards processing experience is an imperative

Experience in card processing optimization capabilities like Tokenization, Account Updater, Routing, and 3DS

Strong data orientation and analysis capabilities (Dashboarding, SQL)

Asks the right questions to formulate product perspective and define requirements

Balances technical and business acumen; able to communicate what is possible and what will have the biggest impact on business

Builds strong relationships internally and externally; an active listener and clear communicator; seeks win-win outcomes

Proficient in data analytics and Hypothesis testing

Experience with agile development process

Additional Details

eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at  talent@ebay.com . We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities.   We use cookies to enhance your experience and may use AI tools for administrative tasks in the hiring process. To learn how we handle your personal data and use AI responsibly, please visit our   Talent Privacy Notice , Privacy Center , and AI Hiring Guidelines .