Sr. Product Designer (UX)

The core responsibilities for the job include the following:

UX: end-to-end product design:

• Own UX for key fan-facing flows like discovery, event pages, and checkout, taking features from initial concept through to launch.
• Map user journeys and create wireframes to define the experience before moving to high-fidelity designs.
• Conduct usability testing, analyze user feedback and data, and improve designs based on insights.
• Design all user interface states, including empty, loading, and error screens, to ensure a seamless user experience.

UI: hands-on craft in Figma:

• Turn wireframes into high-fidelity, production-ready designs in Figma that are ready for engineering to build.
• Create and maintain a scalable design system to ensure consistency across the app and web experience.
• Build interactive prototypes to communicate user flows, interactions, and animations before development.
• Collaborate closely with engineering throughout development to ensure the final product matches the intended design.

Collaboration and mentorship:

• Collaborate with product, engineering, and marketing teams to design solutions that meet user and business needs.
• Provide feedback and guidance to junior designers to help improve the quality and consistency of design work.
• Stay updated on design trends, competitor products, and user behavior to bring new ideas and improve the product.

Requirements:

• Specific experience, not vague credentials.
• 5+ years of product design experience across both UX and UI, ideally on consumer apps with real scale.
• A portfolio that demonstrates end-to-end product thinking, including user flows, UX decisions, and polished UI designs.
• Strong hands-on experience with Figma, including components, variants, auto layout, prototyping, and design systems.
• Strong visual and interaction design skills with attention to spacing, typography, motion, and overall design quality.
• Experience designing for both web and mobile platforms, with an understanding of the different user experiences and design constraints.
• Ability to use user research and analytics to make informed design decisions.
• Demonstrates strong ownership by independently driving design projects from concept through to launch.

Preferred:

• Familiarity with motion design or micro-interactions.
• Exposure to A/B testing and experimentation frameworks.
• Genuine interest in live entertainment, concerts, festivals, sports, and theater.