Sr. Product & Automation Lead

Sr. Product & Automation Strategist

Company: Scale100x.ai by Expertrons

Location: Mumbai – Work from Office

Experience: 5+ years preferred

Compensation: Up to ₹15 LPA (Fixed + Variable) + ESOPs + milestone-based growth

About Scale100x.ai

Scale100x.ai is an AI-powered growth platform helping consumer brands build and scale franchise and distribution networks across India.

We combine AI, automation, business systems, data and growth strategy to help brands scale faster and operate more efficiently.

About the Role

We're looking for a Sr. Product & Automation Strategist who can bridge the gap between business requirements, technology, CRM, automation and execution.

This is a hands-on role for someone who can identify business problems, evaluate solutions and independently take initiatives from idea to implementation and optimisation.

You'll work closely with the founders and cross-functional teams to build scalable systems, improve processes and implement AI-powered solutions that create measurable business impact.

Key Responsibilities

• Understand business requirements and translate them into systems, processes and technology solutions
• Own CRM implementation, optimisation, workflows, pipelines, dashboards and reporting
• Identify repetitive processes and implement AI and workflow automation
• Work with tools, APIs, integrations and no-code/low-code platforms to improve efficiency
• Drive strategic projects end-to-end — from problem identification to implementation and optimisation
• Analyse business data, track KPIs and evaluate ROI and operational impact
• Identify bottlenecks and continuously improve business processes and systems
• Work closely with founders, sales, operations, product and technology teams
  

What We're Looking For

• 5+ years of relevant experience in CRM, Business Systems, Automation, Product Operations, RevOps, Consulting, Business Strategy or similar roles
• Hands-on experience implementing or optimising CRM systems and business workflows
• Experience with AI tools, automation platforms, APIs or integrations
• Strong understanding of business processes and operational systems
• Strong analytical, problem-solving and decision-making skills
• Ability to independently manage projects and take complete ownership
• Strong communication and stakeholder-management skills
• Comfortable working in a fast-paced startup/growth environment
  

Good to Have

• Experience with AI-native CRM platforms
• Knowledge of Zapier, Make, n8n or similar automation tools
• Exposure to product strategy, business systems or RevOps
• Understanding of ROI, financial modelling and business metrics
• Experience in SaaS, startups, consulting or growth-focused organisations
  

Who Should Apply

This role is ideal for professionals who enjoy solving business problems, building systems, automating workflows and using technology to drive measurable business outcomes.

If you're someone who can move beyond recommendations and actually build, implement and optimise solutions, we'd like to hear from you.