Sr. Process Analyst Human Resource Operations - EDM

Role & responsibilities

Position : Senior Process Analyst Human Resource Operations - EDM

Experience Required: 3 to 5 years

Job Description/Eligibility criteria:-

As a Senior Process Analyst Human Resource Operations - EDM, your primary responsibilities include:

• Required Education Bachelor's Degree
  • Preferred Education Masters Degree
  

Required technical and professional expertise

• Graduate/Postgraduate (MBA HR is preferred) with a minimum of 3-5 years of experience in EDM & Issue Resolution for any International IT / ITES Companies
• Ability to communicate and resolve difficult customer service issues
• Proficient in EDM processes (excluding Recruitment)
• Ability to troubleshoot and implement changes in the processes
• Collaborates effectively with internal customers and external suppliers, demonstrating positive influence in problem-solving and work process enhancements.
• Willingness to work Night Shifts
• You will update and process employee data in the HR System to provide accurate and timely information to a variety of HR Services
• Interface with customers to resolve questions and issues regarding compensation administration/processes
• Provides data for any internal business controls team as required
• Ensure compliance with the client’s existing standards
• You will be required to have a good understanding of the internal and external policies, procedures, regulations, and compliance related to Human Resources and respond to employee queries
• You will need to work as a process expert to newer members in the team
• You will be responsibility for the creation and maintenance of process documentation