Sr Pncpl DevOps Engineer Citrix Infrastructure

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1. Manage the full Citrix Virtual Apps stack in production: ADC/NetScaler (HA pairs), StoreFront, Delivery Controllers, Virtual Delivery Agents (VDAs), and Citrix Director

1. Own ADC/NetScaler configuration: Unified Gateway, nFactor multi-factor authentication, ICA proxy, SSL certificate lifecycle, load balancing, and session policies

1. Manage Machine Catalog and Delivery Group lifecycle using Machine Creation Services (MCS) on AWS, including golden image build and update workflows

1. Administer StoreFront server groups: upgrades, propagation, subscription sync, and availability

1. Manage user profile solutions using FSx with cloud file storage; troubleshoot profile issues, slow logons, and session reliability

1. Own Citrix licensing: maintain license server health and manage the transition to License Activation Service (LAS)
2. Monitor session health and performance via Citrix Director; serve as the escalation point for Citrix incidents

• Act as the teams subject-matter authority on Citrix the person others escalate to for the hardest delivery and session problems
• Set technical direction for the Citrix and AWS infrastructure: evaluate options, make architectural recommendations, and drive them to implementation
• Mentor other engineers, review their work, and raise the teams overall capability in Citrix, AWS, and automation
• Lead post-incident reviews and drive systemic fixes that prevent recurrence rather than one-off patches
• Influence roadmap and prioritization for infrastructure work in partnership with engineering leadership
• 8+ years of hands-on Citrix Virtual Apps and Desktops (CVAD) administration in a production environment, including ownership of a production estate at scale
• 8+ years of AWS infrastructure experience: EC2, RDS, VPC design, Security Groups, IAM, SSM Parameter Store, Secrets Manager
• Track record of operating independently and owning infrastructure decisions end-to-end with minimal oversight
• Experience mentoring engineers and influencing technical direction across a team

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