Sr. Operations Manager – Legal Due Diligence Process (Non-Voice)
Esmsys · Ahmedabad · onsite · Posted 71d ago
About a minute. You'll make an account on the way through.
About this role
- Experience: 56 Years (3 years relevant experience)
- We are hiring an experienced Sr. Operations Manager to manage and oversee non-voice legal due diligence processes.
- The candidate will be responsible for team management, SLA adherence, quality control, and client coordination to ensure smooth and efficient operations.
- Lead non-voice legal due diligence operations and service delivery
- Ensure adherence to SLA, TAT, quality, and productivity targets
- Manage, coach, and develop Team Leaders/Floor Supervisors/Associates
- Review operational performance through MIS and dashboards
- Manage client communication and operational escalations
- Drive process improvement and operational efficiency
- Ensure compliance with data security and confidentiality standards
- Coordinate with HR, Engineering, Training and QC teams
Skills/ Experience
Minimum 3 years of relevant experience in operations management
Proven leadership with experience in managing large teams
Good knowledge of legal due diligence processes and documentation, with exposure to Real Estate Land & Property Laws
Advanced proficiency in MS Excel and MIS reporting tools
Excellent stakeholder management and problem-solving skills.
Sourced from naukri
Skills
About Esmsys
Esmsys
IT Services & Consulting
25
employees
2003
23 years old
Ahmedabad, Gujarat
India
₹3.7L PA avg
Avg at Esmsys
About
ESMSYS (Enterprise Service Management System) has a diversified portfolio that covers several spectrum of the IT Consultancy, Enterprise Service Management, Project Management, Finance, Real Estate, Immigration Marketplace, Hospitality Industry and the Sourcing Marketplace.
These cater to the Information Technology, AI, ML, IT consultancy & product development, finance, construction, health, immigration, law, erp, hr, manufacturing and export sectors. Currently, esmsys is focussed on expanding the operations in various sectors.
Mission at esmsys is "redefining standards" in terms of quality and type of service providing distinctive quality, maximizing resource capacity, and, unparalleled customer services as we strive to gain the respect and trust of our clients, customers, suppliers and partner vendors."
The primary goal at esmsys is to live our mission statement as we strive to be an industry leader. We achieve this through dedicated hard work and commitment from every employee. It is the desire of esmsys Management, at all levels, to have every employee succeed in their work, and assists in achieving our goals.
Our trained and motivated professionals are ready to provide enterprise level solutions to meet our customers' needs. esmsys currently employs world-class management and engineering professionals, who are empowered to make innovative suggestions, which guarantees our success. Every employee is essential to fulfilling our mission statement.
ESMSYS is a multinational leader in next generation digital services and consulting, Information Technology & AI: In our journey of 2 decades, we have catalysed some major technologies, services and IT Consultancy, that have lead to ESMSYS’s global destination for software services talent serving global fortune 500 companies, corporate, government and business houses for business digitization, building apps and digital marketing.
Industries
Employee ratings
10 reviews
Culture
3.3
Career growth
3.0
Work-life
3.4
Employees rate it well for
Find them on