Sr Officer - Client Connect
Tata Capital · Mumbai · onsite · Posted 62d ago
Undisclosed3–6 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
- Manage the call center function to achieve business objectives and sales targets.
- Train, mentor, and direct the call center and in-house calling teams to ensure high-quality service delivery.
- Drive the Wealth Client Experience team to enhance customer satisfaction and loyalty.
- Achieve sales and business targets of the unit through effective leadership and strategy implementation.
- Develop and implement process improvements to increase efficiency and productivity.
- Collaborate with cross-functional teams to meet organizational goals.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Skills
customer satisfactionStrategy Implementationservice deliverysales targetsCall CenterSalesFinancial ServicesCommunication And Interpersonal Skills
About Tata Capital
Tata Capital
NBFC
12.4k+
employees
2007
19 years old
Mumbai, Maharashtra
India
About
Tata Capital operates in the financial services sector, offering a diverse range of solutions including commercial finance, personal loans, and wealth management.
Industries
NBFCFinancial Services
Employee ratings
5,719 reviews
3.9/ 5
Culture
3.8
Career growth
3.4
Work-life
3.8
Employees rate it well for
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