Sr Network Support Engineer

Job Summary

Senior Network Support Engineer

Location: Pune, Maharashtra, India

Job Type: Permanent

Responsibilities

• Experience and specialist skills in the configuration and maintenance of networking/communications infrastructure, including the ability to support a variety of product sets (Nortel and Cisco) and security environments (Cisco and Checkpoint).
• Knowledge of industry standards and government regulations relevant to data communications/networking.
• Use of Service management tools - HP Service Manager and Network Node Manager.
• An understanding of emerging technologies in the communications sphere and their potential commercial application.
• Strong Enterprise Skills in Router Hardware/Software (Nortel and Cisco), Switch Hardware/Software (Nortel and Cisco), Radware/F5 load balancers, Frame Relay, ATM, Protocols (TCP lP/lPX lBM), Firewalls (Nokia/Checkpoint IPIX).
• Strong Enterprise Skills in WAP, APN network and GPRS mobility services.
• Operational knowledge of networking systems and software covering both Local Area Networks (LANs), Wide Area Networks (WANs), Load balancing, firewall administration, Intrusion detection, plus others.
• Proven analytical and troubleshooting skills.
• Knowledge of VoIP and IP Telephony at a technical layer.
• Experience with large migrations to Microsoft Cloud platforms - Office365, Azure.
• Proven experience managing commercial and technical engagements with hardware vendors, Systems Integrators.
• Experience designing, and implementing business technology change plans involving large scale end user technology upgrades.
• Experience and understanding of business and IT needs in logistics and transport operations (desired).
• Experience working with 3rd party (outsourced) IT providers and/or system integrators.
• Planning and conducting workshops to translate business requirements into a fit for purpose solution.
• Commercial acumen; Business Partner; Influencing; Strategic thinking - thinks and plans strategically; Customer First; Deliver Results; Communicates Effectively; Researches the external environment; Champion customer and consumer focus; Displays integrity and ethical behaviour; Motivated, results driven self-starter who can work effectively in a team environment or autonomously as needed.

Qualifications

• Bachelor or master degree in computer science, business, or a related discipline.
• No less than 8 years experience in a similar role where there is demonstrated ability to lead and perform.
• Cisco Certified (CCNA/CCNP) and Security Certified (CCSP, Checkpoint).
• ITIL V3 Certified.
• Excellent Communication skills.
• People & Process Management.
• Special Conditions: May require working outside normal business hours as and when required to meet deadlines. May require domestic and/or international travel as and when required to meet deadlines.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.