Sr. Mgr - SGS (CBS) - GIS

People Manager Role

Jaquar Group is a prominent Indian conglomerate established in 1960 that operates in the bathroom and lighting industry headquartered in Manesar and has a global presence with manufacturing facilities, subsidiaries, and distribution networks in various countries. Jaquar has grown to become one of the leading manufacturers of premium bathroom fittings, sanitary ware, faucets, showers, wellness products, and lighting solutions.

At Jaquar Group, our values guide everything we do. As part of our team, you will be expected to uphold these principles:

• Passion for technology – We innovate continuously
• Highest quality standards – We strive for excellence
• Building strong relationships – We value lasting partnerships
• Excellent customer service – We prioritize customer satisfaction
• Taking care of our people – We support and nurture our team
• Integrity – We uphold the highest ethical standards

The Senior Manager - GIS (Government and Institutional Sales) focuses on educating government institutions about Jaquar’s Complete Bathroom Solutions (CBS). The role involves specifying Bills of Quantity (BOQ) and mock-ups for projects, renewing agreements with existing GIS accounts, enlisting new GIS accounts, and ensuring prompt collections. The primary aim is to generate revenue by establishing and maintaining strong relationships with government institutions and enhance brand presence in the government sector.

• Educate key decision-makers, contractors, and trade customers of government institutions about CBS, including company vision, product details, USPs, and customer value
• Establish all CBS verticals in GIS accounts and ensure specification in BOQ/mock-ups at the project's initial stages
• Generate revenue from existing GIS accounts, renew approvals timely, and ensure zero account loss
• Add new GIS accounts to the customer list and generate revenue from these new accounts
• Maintain price discipline with GIS accounts to ensure no financial loss to the company
• Introduce and promote newly launched products by the company to key stakeholders in government institutions
• Maintain good rapport with channel partners for fast execution of orders and mockups
• Identify and target specific projects for the promotion of new products, ensuring their inclusion in project specifications
• Secure BOQ (Bill of Quantities) and Mock-up approvals for identified projects, ensuring new products are specified at the initial stages
• Conduct presentations for key decision-makers, trade customers, and contractors at the Orientation Center and plant
• Provide support to government departments, resolving issues, including customer care concerns
• Build relationships with government institutions, maintain a directory of government officials, and distribute gifts on specific occasions
• Ensure no collections are pending with government institutions beyond 45 days of billing
• Conduct at least 180 productive meetings monthly with external customers
• Generate CBS revenue from government institutions
• Monitor and keep track of competitors’ activities
• Ensure the consolidation of the validity/longevity of the approvals enlistments and specifications got done so far in the Central/State/PSUs & Others
• Add more new departments to the existing list by identifying and carrying out a similar exercise as has been done for approval enlistment
• Provide data on time to HO and ensure the same from the respective team members
• Update database from all the departments on the officials, their designation, office etc. for best use of it

• Prior experience in institutional sales
• Expertise in market development
• Familiarity with government institutions' working processes
• A well-established network of government officials
• Strong product knowledge
• Experience in independently handling clients
• Proficiency in securing approvals with government institutions
• Well acquainted with order processing process

• Education: 
  • Graduate / MBA
  • Technical qualification preferred
  • Additional certifications in sales or marketing are a plus
• Experience:
  • 12 to 15 years of experience in sales within the building materials industry or a related sector
  • Relevant experience in government and institutional sales is preferable
• Skills:
  • Effective planning skills
  • Proactive approach
  • Strong ownership and accountability
  • Exceptional relationship-building abilities
  • Problem-solving
  • Excellent communication and convincing skills
  • Strong analytical ability
  • Resilience under work pressure
  • Team-oriented
  • Flexibility and adaptability
  • Negotiation skills

Jaquar Group is committed to fostering a diverse and inclusive workplace and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national orientation or disability.

Jaquar and Company Private Limited
Plot No.3, Sector – 11, IMT Manesar
Gurgaon, Haryana – 122050