Sr Manager
Apple · Hyderabad · onsite · Posted 30d ago
Undisclosed9–14 yrsfulltimeSourced from
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About this role
Job Summary
Responsibilities
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. We believe inclusion is a shared responsibility and we work together to foster a culture where everyone belongs and is inspired to do their best work. As a Senior Manager, you are responsible for creating a positive environment of customer interactions that effectively drive achievement of performance goals and business priorities. You help drive your store's vision and purpose, develop other managers, and support the Store Leader with business strategies and critical decision making. While a Senior Manager leads specific parts of the experience, you also help identify, analyse and solve complex problems in partnership with Store Leader.
Responsibilities
- Lead a team (including Managers), empowering each team member to learn, grow and achieve performance and developmental goals.
- Assist with recruiting, training, developing and retaining a diverse, high-performing team.
- Actively participate in Floor Leadership by interacting with team members and customers throughout the store, modelling what good looks like, and making sure that business priorities are met and exceptional customer service is delivered.
- Address customer and team member concerns and escalations, and partner with leadership and key business or People partners when appropriate.
- Drive business priorities and achieve store performance goals by establishing, planning and executing the operational strategy of assigned functional areas and the entire store.
- Maintain and uphold company policies and procedures, and protect all company assets, including confidential business, customer, team member and financial information.
- Perform other tasks as needed.
- Contribute to an inclusive environment by respecting each other s differences and having the curiosity to learn.
- Demonstrate Apple s values of inclusion and diversity in daily activities.
- Be a role model for inclusive leadership behaviours and build, develop and retain diverse teams.
- Take action to create a safe, respectful and inclusive environment for all team members.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Skills
Customer ServiceretailStores MaintenanceTrainingoperationsfinanceRecruitment
About Apple
Apple
Consumer Electronics & Appliances
12.3k+
employees
1976
50 years old
Cupertino, California
United States (USA)
About
Apple focuses on innovative technology products and practices, enhancing user experiences while promoting sustainability and positive impact on society.
Industries
Consumer Electronics & AppliancesInternet
Employee ratings
706 reviews
4.3/ 5
Culture
4.2
Career growth
3.7
Work-life
4.1
Employees rate it well for
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