Sr Manager-TQM

Role & responsibilities-

TQM Strategy & Deployment

• Develop and implement the organization's TQM roadmap aligned with business objectives.
• Lead policy deployment (Hoshin Kanri) and organization-wide improvement initiatives.
• Promote quality culture based on customer focus, process management, and continuous improvement.
• Monitor effectiveness of TQM practices and ensure sustainability.
• Problem-solving skills, project results, and leadership capabilities.
• Conduct competency evaluations, mock assessments, and interviews.
• Maintain a talent pipeline for future TQM leaders and exam participants.

Candidate Development & Coaching

• Design structured training programs covering:
• TQM principles
• QC Story methodology
• Statistical Quality Control (SQC)
• Problem Solving Techniques
• Kaizen and Continuous Improvement
• Deming Philosophy
• Daily Management
• Mentor and coach selected candidates.
• Organize mock examinations, presentations, and evaluation sessions.
• Track candidate progress and readiness.

Continuous Improvement Leadership

• Lead cross-functional improvement projects.
• Facilitate Quality Circles and Kaizen initiatives.
• Promote data-driven decision-making using quality tools.
• Guide teams in root cause analysis and corrective actions.

Audit & Assessment

• Conduct TQM maturity assessments.
• Support internal and external quality audits.
• Benchmark best practices against industry standards and JUSE requirements.
• Ensure compliance with quality management systems.

Stakeholder Management

• Work closely with business leaders, department heads, and HR for capability development.
• Coordinate with external consultants, trainers, and quality institutions.
• Present TQM progress and candidate readiness reports to leadership.

Preferred candidate profile-

Competencies

Technical

• Total Quality Management (TQM)
• Statistical Quality Control (SQC)
• QC Story
• Lean & Six Sigma
• Problem Solving Methodologies
• Hoshin Kanri
• Daily Management
• Quality Auditing

Behavioral

• Leadership & Coaching
• Analytical Thinking
• Influencing Skills
• Communication & Presentation
• Strategic Planning
• Decision Making
• Team Development