Sr. Manager Quality Head

Key Responsibilities

• Lead Plant Quality, Customer Quality, Supplier Quality, and Quality Systems functions.
• Drive quality performance through reduction of customer PPM, warranty claims, in-house rejection, rework, and COPQ.
• Act as the key customer interface for FIAT, Tata Motors Passenger Vehicle Business Unit (PVBU), and Commercial Vehicle Business Unit (CVBU).
• Lead customer complaints, field issues, audits, and 8D closure activities.
• Ensure compliance with IATF 16949, APQP, PPAP, FMEA, MSA, SPC, Control Plans, CQI, and customer-specific requirements.
• Drive supplier quality improvement and new product quality planning activities.
• Lead customer, supplier, process, and certification audits.
• Champion Zero Defect initiatives, problem-solving, and continuous improvement programs.
• Develop and mentor quality teams while fostering a strong quality culture.

Required Skills & Expertise

• Strong experience in Plastic Injection Molding, Interior Trim Components, and Cockpit Assembly.
• Proven experience in handling FIAT, Tata Motors PVBU & CVBU customers.
• Expertise in IATF 16949, VDA 6.3, APQP, PPAP, FMEA, SPC, MSA, 8D, RCA, and Lean Six Sigma.
• Strong exposure to OEM customer management, supplier quality development, and high-volume automotive manufacturing.

Qualification

• B.E./B.Tech in Mechanical, Automobile.
• Master's degree preferred.