Sr. Manager Operational Excellence-Transactional Processes (Global Quality)

Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact.

A Day in the Life Are you looking to create capability and competencies in Operational Excellence (OpEx) for the leader in the Medical Technology industry?

As the Operational Excellence Sr. Manager, Transactional Processes, you will be a core member of the team representing Operational Excellence, planning and executing process improvement objectives that support the Global Quality organization. These objectives include specific operational performance targets and the development and training of employees to foster a sustainable culture of continuous improvement.

We move bold ideas forward with speed and decisiveness, always putting patients first in everything we do. This role is remote within the United States, with a preference for candidates located near a Medtronic site to support stronger cross functional collaboration and maintain our competitive advantage. The position requires approximately 50–75% travel to foster collaboration and ensure successful project execution.                     As the Operational Excellence Sr. Manager, Transactional Processes, you will:  Guide, deploy, and execute the Medtronic Performance System (MPS), our “one best way” methodology and tools that support our holistic operational excellence program across the assigned Global Quality organization.

Contribute to the overall Global Operations & Supply Chain and Global Quality organizational goals by identifying organizational needs required to achieve key performance indicators.

Develop and execute plans that deliver annual improvements in performance, process excellence, and programmatic savings 

Partner with assigned Functional teams to eliminate waste, improve process efficiency, and lead process and value stream transformation activities across prioritized workflows.

Develop process thinking, problem-solving skills, and a Value Stream mindset through MPS and Lean Six Sigma teaching, coaching, and mentoring.

Facilitate strategic kaizen events with functional/cross-functional teams to drive performance improvements.

Must Have:  Bachelor’s degree with a minimum of 7 years of relevant experience in manufacturing, Business Operations, and/or operational excellence structures, or an advanced degree with a minimum of 5 years of relevant experience in manufacturing, Business Operations, and/or operational excellence structures

Certified Lean Six Sigma Green Belt

Nice to Have:

Lean Six Sigma Black Belt certification.

Experience working within a Zero Loss methodology or operating model.

Demonstrated success applying operational excellence principles in transactional environments, driving measurable process improvements, operational efficiencies, and cost savings.

Strong change management capabilities, with proven experience coaching, mentoring, and developing teams.

Ability to influence and drive organizational change without direct authority.

Willingness and ability to travel 50–75%, depending on business needs and initiative requirements.

Excellent communication and presentation skills, including the ability to facilitate training programs in person and virtually, and to clearly communicate complex concepts to diverse audiences.

Strong project management skills, including time management, stakeholder and client relationship management, conflict resolution, training facilitation, and administrative oversight.

Solid understanding of engineering, project management, and financial principles, with demonstrated experience integrating continuous improvement methodologies to drive business results.

Working Conditions:  Travel typically 50% to 75% but varies based on initiatives. 

For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. 

The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.

U.S. Work Authorization & Sponsorship At Medtronic, we are committed to fostering an environment where employees can thrive and make a meaningful impact. In alignment with our enterprise-wide workforce planning approach, U.S. work authorization sponsorship (H-1B, TN, J, etc.) is offered exclusively for Principal-level roles and above, where specialized expertise aligns with long-term business needs. Roles below the Principal level require candidates to possess unrestricted U.S. work authorization at the time of hire and for the duration of employment. ‌ Recruitment Fraud Alert We are aware of phishing scams targeting job seekers. Please keep the following in mind: 

Apply only through official Medtronic channels. All legitimate Medtronic recruiting communications come from approved Medtronic platforms and official @medtronic.com email addresses. 

Medtronic will never ask for payment or sensitive personal information (such as bank account or Social Security details) during early stages of the hiring process. Any such requests are not legitimate. 

If you receive a suspicious message claiming to be from Medtronic, do not respond, click links, or open attachments. 

If you have any questions, concerns regarding the authenticity of a communication alleged to have been made by or on behalf of Medtronic, please contact us immediately at AskHR@medtronic.com .  ‌ Benefits & Compensation   Medtronic offers a competitive Salary and flexible Benefits Package A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.   We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.  

Salary ranges for U.S (excl. PR) locations (USD):$144,800.00 - $217,200.00

  This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).

The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others).

The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance ,   Health Savings Account ,   Healthcare Flexible Spending Account ,   Life insurance, Long-term disability leave ,   Dependent daycare spending account ,   Tuition assistance/reimbursement , and   Simple Steps (global well-being program).   The following benefits and additional compensation are available to all regular employees:   Incentive plans, 401(k) plan plus employer contribution and match ,   Short-term disability ,   Paid time off ,   Paid holidays ,   Employee Stock Purchase Plan ,   Employee Assistance Program ,   Non-qualified Retirement Plan Supplement (subject to IRS earning minimums) , and   Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums).   Regular employees are those who are not temporary, such as interns.  Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico.   Further details are available at the link below: Medtronic benefits and compensation plans

It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.

If you are applying to perform work for Medtronic, Inc. (“Medtronic”) in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find  here a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.