MUMBAI · FULLTIME
Sr.manager MIS - Shared Services
ICICI Life Insurance Limited
Mumbai · onsite · Posted 4d ago
Sourced from
Undisclosed10–15 yrsfulltimeMumbai
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Section · 01
About this role
Role Purpose Payroll processing and full & final settlement
Key Accountability
- Governance of external payroll service providers, ensuring 100% adherence to contractual SLAs.
- Map and boundary-test interface integrations between PeopleSoft HRMS and vendor calculation engines.
- Standardize standard operating procedures (SOPs) split between in-house execution and vendor tasks.
- Oversee full and final (F&F) settlements, managing severances, gratuity, and notice buyouts.
- Liaise with all internal & external stakeholders in preparing month-on-month payroll for the company, hence ensuring timely & accurate salary disbursements to all working employees.
- Design, launch, and manage the internal payroll ticketing helpdesk system.
- Set and enforce strict Key Performance Indicators (KPIs) for query turnaround time (TAT).
- Serve as the final tier-3 escalation point for sensitive, high-impact executive query resolution.
- Drive proactive employee education campaigns regarding tax planning, regimes, and year-end submissions.
- Command total compliance across Provident Fund (PF), ESIC, Professional Tax (PT), and LWF.
- Direct monthly TDS deductions, quarterly Form 24Q submissions, and annual Form 16 configurations.
- Represent the organization as the primary subject matter expert during regulatory government audits.
Payroll Team s Responsibilities
- Coordinate with the Corporate HR team on employee data changes and benefits as recorded in the HR Information system from time to time.
- Liaise between internal payroll systems, external payroll vendors & employees to provide full support in resolving all important queries on time
- Support all audits on payroll/F&F related matters.
- Document all processes stringently & deliberately, setting a high bar for Payroll and F&F operations management & efficient knowledge transfer to new recruits if any.
- Manage the payroll process end to end, often reporting to the Finance & ensuring all data requests are met with, as also any ad-hoc reports upon business requirements.
- Drive automation projects, identify area of improvement and make amendments to ensure seamless process flow
Educational Qualification Any Graduate / Postgraduate (Preferred major in Human Resources and Minor in Finance)
Knowledge of Income tax and Labour law would be an additional advantage
Competencies (Knowledge & Skills)
Knowledge
- MS Office (Word, Excel, PowerPoint, Access)
- SAP Modules
- Labour laws, Income tax rules and GST knowledge
- Data MIS management
Skills
- Good communication, negotiation, interpersonal & presentation skills
- Good knowledge of financial operational & accounting knowledge
- Should have a logical and analytical bent of mind.
- Flexibility in terms of working profiles and roles
- Ability to learn a new domain quickly & open to change
- should be organized and have a systematic approach for on-time closures
- Proactive & Solution oriented approach
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
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Section · 02
Skills
AutomationHR Information SystemLabour LawForm 16human resourcesBusiness RequirementsauditsLWFintegrationsCorporate HRHRMSGstoperationsOperations ManagementHelpdeskAccountingIncome Taxcompliancefinance