Sr. Manager / HOD Export Sales

Job Description – Sr. Manager / HOD, Export Sales (Quartz Division)

Position: Sr. Manager / HOD – Export Sales

Department: Sales & Marketing

Location: [Dudu / Corporate Office]

Reporting to: Director – Sales & Marketing / Plant Head

Key Responsibilities

Export Market Development

• Formulate and execute strategies to expand sales in international markets (USA, Europe, Middle East, Asia-Pacific).
• Identify, develop, and manage global distributors, importers, and direct clients.
• Conduct in-depth market research and competitor benchmarking for positioning.

International Client Management

• Build and maintain strong, long-term relationships with overseas customers.
• Negotiate commercial terms, contracts, and supply agreements.
• Ensure excellent customer service to enhance brand credibility.

Export Operations & Compliance

• Ensure compliance with all export documentation, legal, and regulatory requirements.
• Coordinate with logistics partners for timely shipments at optimum costs.
• Manage LCs, payment terms, and international banking transactions.

Marketing & Brand Building

• Represent the company in international trade fairs, exhibitions, and business meets.
• Support digital and traditional marketing strategies to strengthen brand presence overseas.
• Collaborate with R&D and production for customized products for regional markets.

Team Leadership & Performance Management

• Lead, guide, and motivate the export sales team to achieve global revenue goals.
• Monitor performance country-wise and develop region-specific action plans.
• Prepare annual sales budgets, targets, and business expansion strategies.

Reporting & MIS

• Maintain accurate sales reports, forecasts, and business intelligence for global markets.
• Provide periodic updates and insights to senior management.

Skills & Competencies

• In-depth understanding of international trade and export processes in Quartz / Building Materials.
• Excellent negotiation, communication, and cross-cultural relationship management skills.
• Strong leadership with ability to grow business in competitive global markets.
• Knowledge of export documentation, logistics, and international compliance norms.

Qualification & Experience

• Education: MBA (International Business / Sales & Marketing) or equivalent.
• Experience: 12–15 years in export sales of Quartz / Ceramics / Building Materials, with at least 5 years in a leadership role.
• Proven success in managing large global accounts and expanding international business.