Sr. Manager Development

Responsibilities:

• Deliver all development activities related to Integration, Digital, Salesforce, RPA Automations, DevOps, and SAP implementations, upgrades, production support and enhancements, ensuring alignment with business strategy and ADM transformation.
• Deep project management skills to manage various project deliverables and knowledge of the software development lifecycle, including agile and waterfall.
• Ensure all development activities adhere to change control procedures (ex., SOX, ITGC), audit requirements, and are properly documented for operational support and audits.
• Supervise assigned development teams (SAP, Integration, Salesforce, RPA, DevOps), providing technical guidance, coaching, and performance feedback through 1:1 meetings.
• Work closely across Solution Delivery and Service Delivery to understand requirements and translate them into technical deliverables.
• Possess a continuous improvement mindset, with the ability to gauge bottlenecks involved, utilising overall knowledge of systems, processes and functionalities
• Partner on process improvements, standards, strategies, runbooks and frameworks to optimise the development management process and increase efficiency
• Maintain and review metrics to identify areas for improvement and implement corrective actions.
• Strong analytical and problem-solving skills, strong ability to understand RAID, ability to mitigate risks and resolve issues quickly by using appropriate channels and know when to escalate to senior management.
• Exhibits ability to work both in a team environment and independently performing development manager responsibilities, with little guidance, and the ability to mentor and guide other development team members.
• Demonstrated a high level of written, verbal, and interpersonal skills in communicating technical information, ideas, procedures, and processes with Senior Leadership across Business and IT.
• Stay up to date with technologies, industry trends, and best practices, applying relevant knowledge to enhance development management practices.
• Interact and deal effectively with all levels of employees while maintaining professionalism; willingness and effectiveness in challenging the status quo.
• Maintains a positive work environment through teamwork and conflict resolution.
• Expected to work occasional weekends, holidays, or a variety of shifts, when needed, to support production releases.

Requirements:

• Bachelor's degree in a technical discipline or equivalent with a minimum of 7+ years of experience in IT across varied technologies and streams with highly integrated suites or an ecosystem of applications in various IT roles and overall 10+ years of IT experience.
• Knowledge of various technologies, including but not limited to DevOps, SAP, Digital, and SalesForce, integration capabilities and automation.
• Experience in. NET and React.
• People management/ leadership/performance management - mandatory 5+ years.
• Experience in PowerShell or an equivalent scripting language.
• Experience in Docker and container orchestration.
• Understanding of Git and DevOps repositories.
• Experience in Salesforce Sales Cloud development.
• Knowledge of SAP integration technologies is preferred.
• Excellent communication, collaboration and stakeholder management abilities.
• Experience in coordinating cross-functional implementation activities.
• ITIL and PMP certifications are a plus.
• Knowledge of testing practices and tools.
• Understanding of governance and quality controls.
• Excellent knowledge of Development Management, Software Implementation and Project Management processes.