HYDERABAD · FULLTIME
Sr Manager - Data Engineering
HCA Healthcare
Hyderabad · onsite · Posted 1d ago
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Undisclosed5–9 yrsfulltimeHyderabad
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Section · 01
About this role
General Position Information
Position Summary
Responsibilities
Delivery Leadership Operations Management
Service Delivery Excellence Governance
People Leadership
Stakeholder Management Transformation
Education Experience
Must Have Skills
Nice to Have Skills
Disclaimer: This job posting and Location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
- Reports directly to (Title): Director - Data Integrations
- Matrix reports to (Title): As applicable
- Direct Reports: Multiple managers and multi-layered cross-functional delivery teams
Position Summary
The Senior Manager - Operations Delivery will lead operational delivery, support services, project execution, transitions, and continuous improvement initiatives across the Data Integrations organization. The role manages multiple delivery functions including Service Delivery, Database Administration (DBA), Data Engineering, ETL/ELT, Enterprise Data Warehouse (EDW), Business Intelligence, and shared services teams supporting critical US healthcare applications and data platforms.
This leader will oversee multiple managers and large cross-functional teams, ensuring service excellence, SLA attainment, operational efficiency, governance compliance, and successful execution of strategic initiatives. The ideal candidate brings significant experience managing large offshore delivery organizations supporting US healthcare ecosystems, with strong expertise in IT service management, healthcare applications, stakeholder engagement, and organizational transformation.
US input prompts: Confirm the scope and size of the organization, number of managers/direct reports, key first-year delivery outcomes, and level of executive exposure.
Responsibilities
Delivery Leadership Operations Management
- Lead and own delivery of multiple projects, operational support functions, PODs, service transitions, and initiatives across the Data Integrations organization.
- Manage teams responsible for Service Delivery, DBA, Data Engineering, ETL/ELT Development Support, EDW, BI Reporting, and Shared Services Operations.
- Ensure operational stability, service reliability, and delivery excellence across supported platforms and services.
- Establish operational governance, service review mechanisms, escalation management, and performance monitoring.
- Manage service transitions from project implementation to production support with minimal business disruption.
Service Delivery Excellence Governance
- Ensure adherence to SLAs, OLAs, KPIs, service commitments, and quality standards.
- Drive continuous service improvement using ITIL best practices and operational excellence frameworks.
- Develop and monitor service delivery metrics, dashboards, scorecards, and executive reporting.
- Identify operational risks and proactively implement mitigation strategies.
- Ensure compliance with organizational policies, security requirements, and healthcare regulatory standards.
People Leadership
- Provide leadership and strategic direction to multiple managers and cross-functional delivery teams.
- Build, mentor, coach, and develop high-performing leaders and technical professionals.
- Drive employee engagement, career development, succession planning, talent retention, and recruitment.
- Foster a culture of accountability, collaboration, innovation, and customer-centric delivery.
Stakeholder Management Transformation
- Collaborate with the Director of Data Integrations, US business stakeholders, enterprise technology teams, and delivery partners.
- Serve as the primary escalation point for critical operational and delivery issues and present operational reviews and recommendations to senior leadership.
- Leverage healthcare domain expertise to support data integration, interoperability, analytics, and enterprise reporting initiatives.
- Lead support transformation, operating model redesign, process optimization, automation, cloud adoption, and operational modernization.
- Establish best practices for incident, problem, change, and knowledge management and manage vendor/service-provider relationships.
US input prompts:
- Confirm the core services and platforms owned, delivery size and geographic scope, governance cadence, SLA/KPI targets, and transformation priorities.
Education Experience
- Bachelor's degree in computer science, Information Technology, Engineering, or a related field.
- Master's degree preferred.
- 15+ years of progressive IT experience.
- Minimum 6+ years in senior leadership roles managing large-scale application support and service delivery organizations.
- Minimum 6+ years of people management experience leading managers and multi-layered teams.
- Proven experience managing large offshore delivery organizations and shared services/support delivery organizations.
- Extensive experience supporting enterprise-scale US healthcare applications and platforms.
- Demonstrated success leading large programs, transitions, and operational transformation initiatives.
Must Have Skills
- Strong experience leading large-scale application support, service delivery, transitions, and operational transformation.
- Proven people leadership experience managing managers and multi-layered cross-functional teams.
- Strong understanding of the ITIL framework, including Incident, Problem, Change, and SLA Management.
- Strong executive stakeholder engagement, governance, escalation management, and service-review capabilities.
- Strong familiarity with Data Engineering, ETL/ELT Development Support, DBA, EDW, BI Reporting, and cloud-based data platforms/modern analytics ecosystems.
Nice to Have Skills
- ITIL Foundation
Disclaimer: This job posting and Location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Section · 02
Skills
AutomationDatabase AdministrationCadencedbadata platformseltAnalyticsApplication SupportEnterprise Data WarehouseData EngineeringcloudEmployee EngagementData IntegrationAdministrationcomplianceBusiness Intelligence
Section · Company
About HCA Healthcare
HCA Healthcare
Healthcare
4.0k+
employees
Nashville, TN
USA
₹17.9L PA avg
Avg at HCA Healthcare
About
HCA Healthcare - India is an integral innovation and operational hub in support of HCA Healthcare and our mission: Above all else, we are committed to the care and improvement of human life. HCA Healthcare is a company focused on creating healthier tomorrows through the delivery of patient-centered care across approximately 190 hospitals and 2,400 sites of care in the United States and United Kingdom.
Every day, our colleagues around the world go to work with a collective focus: our patients. This focus positively impacts the care experience at the bedside and beyond. HCA Healthcare - India serves as a vital hub for operations and supports HCA Healthcares work to enhance healthcare delivery through technology and innovation.
Industries
Healthcare
Employee ratings
9 reviews
4.7/ 5
Culture
4.3
Career growth
3.3
Work-life
4.1
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