Sr Manager / AVP / VP - Corporate Servicing

Role & responsibilities:

• Manage large B2B portfolios, SLAs, service delivery & client experience

• Lead corporate client, broker & key account relationships
• Drive client retention, engagement, satisfaction & account growth
• Monitor operational performance, TATs, service metrics & escalations
• Partner with cross-functional teams to resolve complex client & operational issues
• Lead CXO-level client reviews, governance meetings & business presentations
• Build, mentor and lead a high-performing corporate servicing team

Preferred candidate profile :

• Strong leadership and managerial skills.
• Excellent relationship management, written, oral, communication and presentation skills necessary for interaction with the Corporates, Insurance Entities, Brokers and other Business entities.
• Good planning and organization skills.
• Familiarity with Excel, Power Point, Word and an ability and interest in learning on the job.
• Candidate with relevant experience of minimum 10 to 20 years.
• Candidate with experience in the TPA, Insurance Broking, Health & General Insurance companies with exp. in Health Insurance Products will be preferred.

Academic and professional qualification:

• Any Graduate
• A Masters degree will be an added advantage.

Interested candidates can share their updated resume at [email removed]