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    Job · 12701004

    HCA Healthcare logo

    Sr - Lab Product Analyst

    HCA Healthcare · Hyderabad · onsite · Posted 62d ago

    Undisclosed2–6 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

    Job Summary
    This is a high-performing team that works cohesively as we maintain, implement, and optimize the laboratory information system to support laboratories and patients served in hospital and freestanding ER facilities across our divisions, in alignment with the Laboratory Service Line's goals and initiatives.
    The position requires a strong work ethic, a desire to learn and grow, and the ability to manage and prioritize multiple responsibilities. Attention to detail and keen judgement are crucial to this role.
    The LIS Senior Support Analyst will need to be able to troubleshoot problems through investigation, collaboration, and creative problem solving and must be well-versed in CAP (College of American Pathologists) and other regulatory bodies' requirements for LIS Systems and will serve as a resource to laboratories in maintaining compliance with these requirements.
    The successful LIS Senior Support Analyst will be an effective communicator with great customer service skills in order to build strong working relationships with the teams we support. The LIS Senior Support Analyst will be a subject matter expert in various areas of the LIS and will collaborate as part of the development team to fulfill change requests and meet the needs for various projects as required.
    General Responsibilities
    The essential responsibilities and accountabilities of this position including interactions with other departments and outside vendors, if applicable, in Priority order.
    • Leadership or collaboration in the successful build, implementation, and support of small and large projects in the LIS space.
    • Facilitation of change requests as part of the LIS Development Team.
    • Facilitation of education regarding changes in the LIS system. May produce education materials, resources, and communications for end users.
    • Support work towards implementation of Enterprise projects with deadlines that must be met.
    • Provison of training and support to less experienced team members.
    • Serves as a resource to others throughout the Enterprise as a SME in areas of advanced experience.
    • Performance of dictionary maintenance, testing, and documentation according to team standards.
    • Performance of daily and monthly system checks and reference lab maintenance.
    • Performance of system validations, monthly and bi-annual system verifications required by CAP and other regulatory bodies to ensure the integrity of our systems.
    • Trouble-shooting and documentation of incidents and change requests, with appropriate escalation as required.
    • Collaboration with other teams in the fulfillment of project requirements.
    • Production system support including On Call responsibilities (rotated among LIS team) as required.
    • Provision of support for all facilities across the division.
    • May support other divisions as needed.
    • Active participation in meetings of the division LIS Team, willing to ask questions and offer opinions.
    • Promotion of system security and patient confidentiality and monitoring compliance.
    • Building of strong relationships with core customer base (lab directors and med techs, etc.).
    • Adherence to HCA Code of Conduct and Mission Value Statement.
    • Performance of other duties as assigned.
    • Proficiency with Meditech 5.6 and Expanse Lab modules.
    Preferred
    • Bachelor's degree
    • MLS Certification
    Required
    • 5+ Years of Lab Information Systems Support
    Relevant Work
    (Minimum amount of specifically related experience required to perform the role.)


    Disclaimer: This job posting & location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

    Sourced from naukri

    Skills

    Customer ServiceCapsubject matter expertHospitalsupport analystLismaintenancecomplianceSystem Supportlaboratory information system

    About HCA Healthcare

    HCA Healthcare logo

    HCA Healthcare

    Healthcare

    4.0k+

    employees

    Nashville, TN

    USA

    ₹17.9L PA avg

    Avg at HCA Healthcare

    About

    HCA Healthcare - India is an integral innovation and operational hub in support of HCA Healthcare and our mission: Above all else, we are committed to the care and improvement of human life. HCA Healthcare is a company focused on creating healthier tomorrows through the delivery of patient-centered care across approximately 190 hospitals and 2,400 sites of care in the United States and United Kingdom.


    Every day, our colleagues around the world go to work with a collective focus: our patients. This focus positively impacts the care experience at the bedside and beyond. HCA Healthcare - India serves as a vital hub for operations and supports HCA Healthcares work to enhance healthcare delivery through technology and innovation.

    Industries

    Healthcare

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    Culture

    4.3

    Career growth

    3.3

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    4.1

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