Sr. IT Project Manager

ABOUT OPENLOOP

OpenLoop was co-founded by CEO, Dr. Jon Lensing, and COO, Christian Williams, with the vision to bring care anywhere. Our telehealth support solutions are thoughtfully designed to streamline and simplify go-to-market care delivery for companies offering meaningful virtual support to patients across an expansive array of specialties, in all 50 states.

About The Role

OpenLoop is looking for an Sr. IT Project Manager to join our team remotely. In this role, you will be responsible for driving key technology initiatives that keep OpenLoop’s systems secure, scalable, and ready to support our mission of connecting quality clinicians with patients nationwide. You’ll lead and organize projects across our IT department—spanning infrastructure, support, and systems administration—to ensure timely, compliant, and high-impact delivery. This role is ideal for someone who thrives in a fast-moving startup environment and takes pride in building efficient, compliant technology foundations that power better healthcare.

WHAT YOU’LL DO:

• Manage multiple concurrent IT projects from initiation through completion.

• Develop and maintain project plans, timelines, and resource allocations.

• Meet regularly with team members to keep them on track and remove roadblocks.

• Establish and track measurable metrics for ongoing projects.

• Report project progress, milestones, and risks to leadership.

• Facilitate standups, retrospectives, and IT team updates.

• Support directors and team leads in prioritizing initiatives and managing dependencies.

• Promote accountability, transparency, and clear communication across the IT organization.

• Other duties as assigned.

WHO YOU ARE:

• Bachelor’s degree in Information System, Computer Science or related field is preferred.

• 5+ years of experience managing IT, engineering, or technical projects.

• Proven track record of leading technology teams to successful project delivery.

• Experience with project management tools (e.g., Jira, Asana, ClickUp, Smartsheet).

• Excellent communication, organization, and problem-solving skills.

• Ability to thrive in a fast-paced, evolving environment, understand training needs to put necessary plans in place during the project lifecycle.

• Demonstrated ability to lead initiatives that are delivered on time and drive measurable impact.

• Strong understanding of IT infrastructure, support operations, and system lifecycles is preferred.

• PMP, CAPM, or Agile/Scrum certification.

• Experience managing projects in healthcare, tech startups, M&A integrations, or regulated environments.

• Background in vendor coordination or SaaS implementation projects is highly preferred.

OUR COMPANY

We have a relatively flat organizational structure here at OpenLoop. Everyone is encouraged to bring ideas to the table and make things happen. This fits in well with our core values of Autonomy, Competence and Belonging, as we want everyone to feel empowered and supported to do their best work.

Sound like a good fit? We’d love to meet you.