Sr. Integration Developer

Sr. Integration Developer Location: India (Remote) and USA (Onsite)

Work Experience: 5+ Years

• Hands-on software development and systems integration experience.
• Strong programming experience in one or more of the following: C#, Python, JavaScript / Node.js, Java.
• Strong experience working with REST APIs, JSON, XML, and web services.
• Experience integrating cloud and on-premises applications.
• Strong SQL and database experience.
• Experience troubleshooting complex technical issues across multiple systems.
• Strong analytical and problem-solving skills.
• Excellent verbal and written communication skills.
• Ability to work directly with customers and lead technical discussions.
• Experience mentoring or leading junior technical resources.
• Experience with ServiceNow, HaloITSM or HaloPSA.
• Experience with Microsoft Azure, Azure Functions, Logic Apps, or Power Automate.
• Experience with Microsoft Entra ID (Azure AD), OAuth, SAML, and SCIM.
• Experience with ETL, data migration, and data transformation projects.
• Experience with monitoring and support of production integrations.
• Knowledge of IT Service Management (ITSM), Enterprise Service Management (ESM), or ITIL frameworks.

Qualifications: Bachelor s degree in computer science or a related field, or equivalent practical experience.

• Design, develop, and support integrations between ServiceNow or HaloITSM and third-party systems.
• Develop API-based, database-driven, file-based, and event-driven integrations.
• Participate in customer discovery sessions to gather business and technical requirements.
• Translate business requirements into technical integration solutions.
• Troubleshoot and resolve complex integration and data synchronization issues.
• Create technical documentation, integration specifications, and deployment procedures.
• Lead integration projects from design through implementation and support.
• Mentor and guide junior integration developers and consultants.
• Review technical designs and code developed by team members.
• Assist with estimating effort and defining project delivery approaches.
• Work directly with customers, vendors, and internal stakeholders to ensure successful project outcomes.
• Contribute to the development of integration service offerings and best practices.