Sr. Insurance Associate
MetLife · Jaipur · onsite · Posted 1d ago
Undisclosed0–6 yrsfulltimeSourced from
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About this role
Job Details
Job Summary
Essential Functions
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
- Location Jaipur, Rajasthan
- Working Schedule Full-Time
- Work Arrangement Hybrid
- Relocation Assistance Available No
Job Summary
Initiating Broker/GA/TPA, Add/Change/Remove request submitted by the group customer, sales service team and resolving the related queries/escalations for assigned brokers/GA/TPA of varying complexity.
Meets quality and customer service expectation levels set by the organization guidelines.
The key deliverables of the role will include but will not be restricted to the details below:
Essential Functions
- Review of the request and form for acceptability
- Partnering with different stakeholders and resolve broker compensation related queries/escalations received from various departments/stakeholders through emails calls.
- Updating systems with broker/GA/TPA details, commission rate and send external confirmation communication email.
- Implement corrective actions, as needed, to ensure correct comp release for brokers/GA/TPA
- Assisting vintage team members, supervisor and/ or management in developing or providing process related information, required solutions and responses
- AI Fluency - Working knowledge of Microsoft Copilot.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Skills
Customer ServiceSenior Insurance AssociatemanagementSalesMicrosoftTPAsupervisor
About MetLife
MetLife
Insurance
4k+
employees
2008
18 years old
New York
United States (USA)
₹9.3L PA avg
Avg at MetLife
About
As a global leader in protection planning, MetLife offers insurance and financial solutions, serving individuals and businesses in over 50 countries.
Industries
InsuranceFinancial Services
Employee ratings
10 reviews
4.0/ 5
Culture
3.5
Career growth
3.3
Work-life
3.7
Employees rate it well for
Job Security42Work-Life Balance42
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