Sr. Insurance Associate

Position Title

Sr Associate

Location

Jaipur, Rajasthan

Working Schedule

Full-Time

Work Arrangement

Hybrid

Relocation Assistance

No

Position Summary

To contribute to the proactive management of claims administered by MetLife, providing reassurance to customers through service excellence and accuracy of work, whilst developing and maintaining strong relationships with internal and external customers.

Job Responsibilities

• Fast Track claims assessment: Responsible for the claim assessment, decision making and customer communication within agreed controls on fast-track claims.
• Ensure that work is completed to required quality standards within agreed timelines.
• Ensure that claims not meeting fast track criteria are identified and triaged appropriately.
• This role requires the ability to make claim liability decisions within the agreed controls. The role holder is expected to demonstrate the ability to review information, analyze and be decisive.
• Other Claims assessment: Ensure that work is completed to required quality standards within agreed timelines.
• Med Fee Authorization: Responsible for checking med fee payments raised by the Claims Administrators, to ensure timely and accurate payment of all med fees.

Education

Bachelor s degree (Any Stream) or diploma with a minimum of 15 years of education.

Experience

(In Years)

Candidates should have a strong background in Claims management and/or administration with 2-3 years experiences

Global Grade

GG 8

Reports To

Assistant Manager

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