Sr. Insurance Associate

General Information

• Location: Jaipur
• Working Schedule: Full-Time
• Work Arrangement: Hybrid
• Relocation Assistance Available: No

• Process death for Structured Settlements and Income Annuities
• Processing the Death of the Annuitant in the system as per the request coming from Bene or Contingent Annuitant
• Transaction processing using multiple applications and doing thorough research for accurate processing
• Verify all necessary documents and details before processing any transaction and take the decision to complete, Pend, or refer the case
• Understand and interpret the handwritten documents from US customers
• Through email address outreach (group email box) reach out to customers claim packages through sending out templatized emails
• Review and process updates on deferred death notifications received in the prior month
• Assign cases to the admins and reviewers for processing
• Process Abandoned Property transactions for Annuities and investments. Processing the steps as per the SOPs & QRGs and conducting comprehensive research of the prior required actions taken on the transaction
• Transaction processing using multiple applications and records.
• Verify all necessary documents, details, and history of the case and decide to process accordingly.
• Interpret the documents, especially handwritten information

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