Sr Implementation Specialist - ServiceNow

• Collaborate with cross-functional teams to design and implement comprehensive service management solutions using ServiceNow.
• Develop and maintain detailed documentation of implementation plans, test cases, and training materials.
• Provide technical guidance and support to junior team members on ServiceNow best practices.
• Conduct workshops and training sessions for clients on ServiceNow functionality and usage.
• Troubleshoot and resolve complex technical issues related to ServiceNow implementations.
• Work closely with clients to understand their business requirements and develop tailored solutions.

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