Sr Experience Designer

Job Summary

The Experience Designer is responsible for designing solutions to meet the needs of customers and end users.

Responsibilities

• Translate user insights and customer needs into design concepts journeys wireframes mockups and prototypes using industry standard tools
• Lead large design projects through complete product lifecycles from early research conception and requirements gathering through development release and refinement
• Collaborate with multi-disciplinary teams including product managers product owners development engineers and senior management to drive product vision and strategy
• Mentor coach train and provide feedback to other team members; may provide feedback to leadership on technical abilities of team
• Collaborate with user researchers to plan develop and execute research to define optimize and evolve our products; proactively identify research opportunities to address knowledge gaps at the product level
• Contribute patterns guidelines and components to the design system
• Use storytelling methods to communicate complex concepts and design work to varied audiences clearly articulating reasoning principles and user insights which drive design decisions
• Provide annotated design specifications and documentation that detail interaction behaviors and acceptance criteria for developers

Minimum Qualifications

• Proficiency with industry-standard design and prototyping tools
• Experience with responsive mobile and product design
• Experience integrating user research into product designs and design practices
• Demonstrated success collaborating with developers and product owners in defining and designing digital products and experiences
• Experience working across teams to integrate feedback and input from diverse stakeholders (product managers engineers customers and other stakeholders)
• Experience leading one or more designers in projects that span the complete product design and development lifecycle
• Experience leading design activities within an Agile product delivery methodology
• Design strategy and thought leadership experience
• Strong oral and written communications skills that demonstrate a professional demeanor and the ability to interact with others with discretion and tact
• Strong organizational multi-tasking and time management skills
• Strong communication and collaboration skills applied successfully within team as well as with all levels of employees in other areas and with customers
• Strong critical thinking and problem solving skills
• Strong leadership sound judgement and business acumen skills
• Ability to work in a multi-disciplinary collaborative team environment
• Ability to work efficiently and independently on one or more projects often with ambiguity constraints of time and scope and technical complexity
• Ability to support work verbally and visually with design rationale data and/or user research
• Ability to introduce new design approaches and methods that drive positive outcomes (efficiency speed to market innovation etc.)
• Ability to provide guidance and support to developing team members
• Up to 20% travel time required