Sr Executive - WFM
Startek · Bengaluru · onsite · Posted 62d ago
Undisclosed3–6 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
- Collaborate with cross-functional teams to achieve business objectives.
- Develop and implement process improvements to increase efficiency and productivity.
- Analyze data and metrics to inform business decisions and drive growth.
- Provide exceptional customer service and support to clients and stakeholders.
- Identify and mitigate risks to ensure compliance with regulatory requirements.
- Develop and maintain relationships with key stakeholders and partners.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Skills
Customer Serviceinterpersonal skillsAdvanced ExcelIEXWorkforce ManagementWFMreal time analysisrtaavaya cmsMacrosSchedulingCommunication SkillsPivot TableVLOOKUPdata analysisanalyticalanalysisexcelForecastingMIS
About Startek
Startek
BPO
19.8k+
employees
2017
9 years old
Mumbai, Maharashtra
India
About
Startek is a global provider of customer experience management and business process outsourcing solutions, serving industries such as telecom, healthcare, banking, and retail. The company offers services including customer care, technical support, collections, and back-office operations, leveraging digital technologies and analytics to enhance client engagement. With a strong presence in India and worldwide, Startek focuses on delivering scalable, cost-effective, and high-quality outsourcing solutions. Its operations firmly position it within the BPO & customer experience management industry.
Industries
BPOBPO/KPOIT Services & Consulting
Employee ratings
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Career growth
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