Sr. Executive TE - International
TP · Not specified · onsite · Posted 50d ago
Undisclosed1–4 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Roles and Responsibility
- Manage and oversee daily operations to ensure efficient workflow and productivity.
- Develop and implement strategies to enhance customer satisfaction and loyalty.
- Collaborate with cross-functional teams to achieve business objectives and goals.
- Analyze market trends and competitor activity to identify opportunities and threats.
- Build and maintain strong relationships with clients and stakeholders.
- Identify and mitigate risks to ensure compliance with company policies and procedures.
Job Requirements
- Proven experience in a similar role with a strong understanding of CRM/IT Enabled Services/BPO industry.
- Excellent communication and interpersonal skills are required for effective teamwork and client interaction.
- Strong problem-solving and analytical skills are needed to resolve complex issues.
- Ability to work in a fast-paced environment and adapt to changing priorities.
- Strong attention to detail is essential for accuracy and quality in work.
- Experience with data analysis and reporting tools to inform business decisions.
Sourced from naukri
Skills
customer satisfactioncrmanalytical thinkingReporting toolsdata analysis and reportingoperationsbpodata analysiscomplianceCommunication And Interpersonal Skills