Sr./Executive - Sales

Key Responsibilities

• Revenue Target: Responsible for achieving set revenue targets by maximizing sales along with the team by promoting travel on assigned product and also by converting other car rental customers on the assigned products.
• Market Trends: Keep abreast on the latest rules and regulations, market and competitors information. Undertake regular discussions on changing market trends with the reporting Manager.
• Responsible for monitoring the financial viability of the agents.
• Cost Control: Ensure cost control critically looking at each expenditure item.
• Networking: Responsible for ensuring a wide spread market coverage and intelligence network. Identify potential agents and corporate and work toward increasing distribution network of agents and sales.
• Ensure that the sales calls specified per month are met. Liaison with travel agents and corporate to increase sales.
• Responsible for giving regular and effective timely update to agents/ clients.
• Customer Satisfaction: Ensure customer satisfaction at all times by providing quality services to meet individual customer needs. Be patient and courteous while handling difficult customers and impart precise knowledge.
• Ensure that customer queries/ complaints are addressed in a timely and efficient manner.
• Co-ordination: Undertake close co-ordination with reservations and accounts departments with an aim to ensure better service to the clients.