Sr. Executive-Presales
Brigade Group · Bengaluru · onsite · Posted 46d ago
Not disclosedFresherfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Strong experience in real estate industry along with exposure to contact center operations.
- Handle inbound enquiries from various channels (calls, website, walk-ins, campaigns).
- Make outbound calls to prospective customers and follow up on leads.
- Qualify leads based on customer requirements, budget, and preferences.
- Schedule and coordinate site visits for the sales team.
- Maintain and update lead data in CRM systems.
- Provide accurate project information to customers (pricing, location, amenities, etc.).
- Ensure timely follow-ups to maximize conversions.
- Coordinate with sales and marketing teams for lead closure support.
- Address basic customer queries and escalate complex issues when required.
- Experience in real estate pre-sales / telesales / customer support.
- Strong communication and interpersonal skills.
- Good understanding of real estate projects and sales processes.
- Experience working with CRM tools and lead management systems.
- Ability to handle high call volumes and meet targets.
- Customer-focused approach with strong follow-up skills.
- Communication & persuasion skills
- Lead management
- Customer relationship management
- Time management
- Problem-solving
- Number of qualified leads generated
- Site visits scheduled
- Lead-to-visit conversion ratio
- Follow-up effectiveness
- Customer satisfaction
Sourced from foundit
Skills
Customer Supportlead management systemsCRM Toolsreal estate pre salesTelesales
About Brigade Group
Brigade Group
Real Estate
3.0k+
employees
1986
40 years old
Bangalore/Bengaluru, Karnataka
India
About
A premier real estate developer in India, Brigade Group specializes in residential, commercial, and hospitality projects, enhancing urban landscapes across South India.
Industries
Real EstateArchitecture & Interior DesignEngineering & Construction
Employee ratings
539 reviews
4.1/ 5
Culture
4.1
Career growth
3.6
Work-life
4.0
Employees rate it well for
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