Sr Executive - Operations

Job Summary

Manage warehouse operations and deliver high service levels to ensure that the team meets results in line with customers agreed Service Level Agreements (SLAs) and in accordance with network procedures and defined standards.

Key Responsibilities

• Overall responsibility for receipt, storage, and dispatch management as per agreed standard operating procedures.
• Serve as the single point of contact for day-to-day coordination with customers.
• Monitor warehouse activities and take appropriate actions to meet company targets and standards.
• Plan and implement strategies for improvement in service and performance turnaround time (TAT) while managing costs.
• Initiate a proactive management style and anticipate customer requirements.
• Conduct regular cycle counts, monthly wall-to-wall counts, and stock reconciliations to meet stock accuracy agreed with clients.
• Introduce Continuous Improvement Programs as the scope of work grows.
• Analyze periodic KPI reports and review them with customers for corrective actions.
• Lead the administration of warehouse staff and contracted agencies.
• Allocate tasks to warehouse teams for efficient operations.
• Ensure timely submission of management information system (MIS) reports.
• Conduct training, development, and motivation of the team.
• Uphold safety and environmental health standards for operations and personnel.
• Conduct weekly/monthly meetings with customers and management.

Experience

3 - 5 Years

Qualifications

Any graduate.

Job Type

Full-time

Skills and Competencies

• Strong understanding of financial numbers and their correlation to operations.
• Ability to manage in a high-pressure, changing environment.
• Leadership and team development skills.
• Knowledge of safety and quality assurance practices.
• Proficient in adhering to standard operating procedures and ensuring compliance.

Disclaimer: This job posting & Location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.