Sr Executive_NAD Care

Key Responsibilities & Requirements

• Handle day-to-day customer operations and backend activities.


• Manage customer/client escalations and ensure timely resolution.


• Coordinate with internal teams for smooth issue resolution.


• Maintain and update cases through CRM and ticketing systems.


• Prepare reports and manage operational data using MS Excel.


• Strong customer focus with a quality-driven mindset.


• Excellent written and verbal communication skills.


• Ability to work under pressure and prioritize tasks effectively.


• Comfortable working in rotational shifts and week-offs.


• Candidates should be available without planned leaves during the first 3 months of joining.


• Candidates should not be preparing for government examinations.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.