Sr. Engineer - Sales Co-ordination

Production / Spare order processing in SAP for assembly plant by checking all incoming orders &

coordination with sales and Germany.

• Sending order acknowledgement to all sales Offices within target time frame (System Driven) after

Techno commercial check

• Processing fully built / Spare orders for High Sea Sale (Euro Orders), Import orders to GBN / NCS

• To double-check all specifications of project orders and confirm with customer and sales managers.

• Customer Master creation (Finance activities)

• Sales Order Release Z040 to NDI production, Germany, China & Italy. Etc. based on Sales order

• Getting clarification for discrepancies in the customer order (If any) / in OC from branch offices

• Handling interplant assembly orders and export customer orders.

• Organizing urgent delivery of units / spares by coordinating with Production & Warehouse.

• Processing Order amendment, order cancellation & customer return order in SAP system.

• To plan, organize and manage complete data from the coordination. To ensure proper disciplined

filing system for easy access.

• To prepare and follow a SOP for coordination with all departments in the Co., i.e. management,

sales, service, stock, production, etc. Responsibility distribution with coordination colleagues

• Special attention for service and spares requirement. Priority attention to customer requirements

and breakdowns. To assess and decide mode of freight.

• To ensure timely support over telephone or E-mail to field sales for information and data sharing.

To prepare a system of logging and recording such requests.