Sr. Engineer - Network Engineering

Role Purpose: Responsible for designing, implementing, and maintaining enterprise network infrastructure and plays a key role in troubleshooting complex issues, executing network projects, and driving operational excellence. This role focuses on ensuring network reliability, performance, and security while supporting business operations.

Key Responsibilities

• Manages day-to-day network operations, including monitoring, incident management, and troubleshooting.
• Performs structured troubleshooting, problem management, RCA, performance optimization and escalations handling.
• Assists in design and implementation of scalable and secure network solutions.
• Supports network upgrades, migrations, patching, software upgrades, capacity management and resilience improvements.
• Implements network security controls, ACLs, firewall policies, zero trust segmentation and access governance.
• Ensures end-to-end network observability, monitoring integration and proactive detection of performance degradation.
• Maintain accurate and up-to-date network change documentation, operational runbooks, and standard operating procedures to support knowledge management and team continuity.
• Guide junior engineers in the routine tasks and support escalations
  
  

Key Performance Indicators (KPIs)

• Network availability and performance SLA adherence
• MTTR & incident resolution effectiveness
• Network change success rate
• Network optimization gain metrics (latency, throughput, packet loss reduction)
• Control / policy compliance and standardization adoption
• Reduction in repeat network incidents