Sr Engineer - IT Operations & Infrastructure
Tata Communications · Pune · onsite · Posted 1d ago
Undisclosed3–5 yrsfulltimeSourced from
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About this role
Job Summary
Key Responsibilities
Required Experience & Skills
Preferred Certifications & Qualifications
Competencies
Reporting Relationships
Support daily operations of server, virtualization (VMware/KVM), storage (HPE SAN), backup and monitoring platforms to ensure optimum availability, performance and security.
Key Responsibilities
- Provision VMs (VMware ESXi/vSphere) and deploy new physical and virtual servers (Windows Server and Linux).
- Perform daily server health checks, patch implementation, preventive maintenance, and storage allocation (HPE SAN, MSA).
- Monitor backup jobs and validate recovery actions as necessary.
- Maintain system documentation, update runbooks, and configuration records in ITSM tools.
- Support monitoring platforms like Zabbix; escalate and collaborate with Level 2/3 support as needed.
- Handle Tier 1/2 incidents, troubleshoot hardware/software faults, maintain SLA compliance.
- Coordinate with OEM (HPE) for hardware support and VMware for licensing/upgrades.
- Support implementation of changes and OS virtualization upgrades.
Required Experience & Skills
- 3-5 years in server infrastructure support, virtualization (VMware), HPE blade/SAN/storage systems; Windows and Linux administration.
- Strong understanding of TCP/IP networking fundamentals, storage concepts (SAN/LUN).
- Experience with monitoring tools (Zabbix, Nagios) and backup solutions (Veeam, Commvault or similar).
- Familiarity with patch management, server hardening and vulnerability remediation.
Preferred Certifications & Qualifications
- VMware VCP
- HPE DCAE or Infrastructure Certs
- Microsoft Certified: Windows Server
- Red Hat Certified Engineer/Administrator
- ITIL Foundation
Competencies
- Excellent verbal and written communication
- Ability to work in 24x7 shift model
- Strong problem-solving and analytical skills
- Teamwork and cross-functional collaboration
Reporting Relationships
Reports to IT Operations Manager; works with Network Engineers and Senior Engineers.
Sourced from naukri
Skills
it operationsInfrastructure Supportitsmdaily operationsanalytical thinkingCommvaultESXIbackup solutionsitsm toolsIP NetworkingMonitoring ToolsmaintenanceAdministrationcomplianceHardware SupportLinux
About Tata Communications
Tata Communications
Telecom
5.9k+
employees
1986
40 years old
Mumbai, Maharashtra
India
About
Tata Communications facilitates digital transformation for enterprises worldwide, enhancing connectivity, cloud solutions, and operational efficiency through advanced services.
Industries
Telecom
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Culture
3.8
Career growth
3.0
Work-life
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