PUNE · FULLTIME
Sr Engineer - Information Technology
Tata Communications
Pune · onsite · Posted 42d ago
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Undisclosed3–4 yrsfulltimePune
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Section · 01
About this role
Job Summary
Broad outline of the role: Responsible for driving day to day IT operations. This is an operational role that may seek appropriate level of guidance and advice to ensure delivery of quality outcomes.
Minimum Qualifications ExperienceGraduate and or or equivalent experience. 0-4 years experience on Zabbix and Linux
Other Knowledge Skills- Experience with system installation, configuration, and analysis
- Sound knowledge of IT operation systems on monitoring, AWS, Azure
- Responsible to manage IT help desktop support team and end users.
- Identifies, manage, and resolve issues in a timely manner.
- Responds to customer requests effectively and communicates with them to address issues.
- Manage installations, upgrades and configurations of hardware and software to latest version.
- Monitors and tracks helpdesk requests.
- Provides applications support for internal requests.
- Reports and escalates issues to the supervisor and coordinates with internal teams.
- Generates various kinds of reports related to no. of tickets raised etc.
- Conducts activities such as preliminary research, analytics, and documentation.
Sourced from naukri
Section · 02
Skills
it operationsamazon web serviceszabbixAnalyticssystem installationDesktop SupportApplications SupportResearchoperationsInformation TechnologyHelpdeskMicrosoft AzureLinux
Section · Company
About Tata Communications
Tata Communications
Telecom
5.9k+
employees
1986
40 years old
Mumbai, Maharashtra
India
About
Tata Communications facilitates digital transformation for enterprises worldwide, enhancing connectivity, cloud solutions, and operational efficiency through advanced services.
Industries
Telecom
Employee ratings
4,031 reviews
3.9/ 5
Culture
3.8
Career growth
3.0
Work-life
3.9
Employees rate it well for
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