MUMBAI · FULLTIME
Sr Engineer - Field Services
Microland
Mumbai · onsite · Posted 28d ago
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Undisclosed1–2 yrsfulltimeMumbai
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Section · 01
About this role
- Provide technical support and assistance to customers via phone, email, or in-person.
- Troubleshoot and resolve complex technical issues related to software applications.
- Collaborate with cross-functional teams to identify and prioritize project requirements.
- Develop and implement effective solutions to improve customer satisfaction and reduce technical issues.
- Conduct training sessions and workshops to educate customers on new features and best practices.
- Analyze customer feedback and provide recommendations for process improvements.
Disclaimer: This job posting and location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Section · 02
Skills
Computer Hardwarecustomer satisfactionTechnical Supportcustomer feedbackNetworking ProtocolsComputer NetworksInformation TechnologyCommunication And Interpersonal Skills
Section · Company
About Microland
Microland
IT Services & Consulting
3.2k+
employees
1989
37 years old
Bangalore
India
₹7.2L PA avg
Avg at Microland
About
With 35 years of experience, Microland is recognized by global industry analysts as a leader in IT infra transformation and management.
Industries
IT Services & ConsultingSoftware Product
Employee ratings
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