Sr DevOps

Role & responsibilities

Key Roles and Responsibilities

1. Flosum Release Management

• Enforce the Flosum release management process from branching strategy through deployment.
• Manage Salesforce release workflows and ensure compliance with established deployment procedures.
• Create and maintain daily and weekly release branches.
• Coordinate and execute production releases, ensuring proper validation and approvals.
• Perform rollback or recovery activities when deployment failures occur, following approved procedures.

2. DevOps, CI/CD and Git

• Set up, monitor, maintain, and continuously improve CI/CD pipelines and DevOps workflows.
• Implement and maintain Git branching strategies and version control practices.
• Support test automation, deployment validation, and monitoring processes.
• Identify workflow bottlenecks and troubleshoot pipeline or deployment failures.

3. Salesforce Environment and Org Administration

• Monitor lower Salesforce environments, including development, QA, and UAT orgs.
• Set up new Salesforce orgs and re-authenticate existing orgs when required, including after environment refreshes.
• Configure new users and assign appropriate org permissions.
• Review monthly user login activity reports and deactivate inactive users in accordance with access policies.

4. Production Deployment and Release Governance

• Execute final production deployments using Flosum.
• Create deployment cases and attach test evidence required for production releases.
• Validate deployment outcomes and coordinate issue resolution, rollback, or recovery when necessary.
• Ensure releases follow established change management, approval, and compliance procedures.

5. Flosum Troubleshooting and Stakeholder Management

• Act as the primary point of contact for Flosum errors, user queries, and troubleshooting.
• Facilitate weekly meetings with the Flosum account team to discuss issues, enhancements, and updates.
• Communicate Flosum process changes and Salesforce org upgrades to relevant users.
• Coordinate with development, QA, release, and platform administration teams to resolve deployment issues.

6. Documentation, Compliance and Training

• Maintain Flosum standard operating procedures and release management documentation.
• Conduct monthly Flosum segregation of duties (SOD) checks to ensure compliance with access control policies.
• Conduct training and knowledge-sharing sessions for new team members.
• Ensure adherence to release governance, security, and operational standards.

Mandatory Certifications

• Salesforce Certified Administrator
• Flosum Advanced Certified Professional
• Copado Fundamentals certification

Preferred candidate profile :

Required Experience and Skills

• 8+ years of relevant experience in Salesforce DevOps, release management, or related technical operations.
• Hands-on experience with Flosum release management and Salesforce deployments.
• Strong understanding of Git branching strategies, CI/CD pipelines, and automated testing.
• Experience managing Salesforce orgs, user permissions, production releases, and deployment recovery.
• Strong troubleshooting, documentation, communication, and stakeholder management skills.