Sr. Deal Desk Analyst

Job Summary

Sales Operations, Pune, India

The Sr. Deal Desk Analyst is responsible for providing support to the Sales organization on all renewal and new business deal related matters. The Analyst will work with various business stakeholders across Sales, Legal, Finance, and Product to provide critical insight into the Logic Monitor customer base while supporting day-to-day operations. The Analyst will be heavily involved in scaling the business, while managing activities that support customer growth and retention. This position reports to the Sr. Director, Revenue Operations, and is an onsite position in Singapore.

Responsibilities

• Manage end-to-end deal lifecycle for renewals and new business, including pipeline oversight, deal structuring, pricing approvals, and contract execution
• Partner with Sales as a trusted advisor on deal strategy, renewals, and new business opportunities
• Execute renewal and expansion deal strategies to drive revenue growth through pricing optimization and multi-year contract structuring
• Support CPQ quoting and contract creation, ensuring accuracy and compliance with company policies
• Facilitate cross-functional collaboration with Finance, Legal, and Operations to streamline deal approvals and execution
• Ensure timely and accurate contract execution, including Docusign processing and adherence to internal policies
• Coordinate customer provisioning and onboarding for new and renewing customers
• Proactively identify deal risks and bottlenecks, and partner cross-functionally to resolve and accelerate deal closure
• Support ad hoc initiatives and operational projects to improve efficiency and support business growth

Requirements

• 4+ years of experience in Deal Desk, Sales Operations, or commercial deal management within a SaaS environment
• Strong communication skills with ability to partner and influence cross-functional stakeholders
• Analytical and data-driven, with strong problem-solving capabilities
• Experience with Salesforce; familiarity with Salesforce CPQ preferred
• Ability to manage multiple priorities and complex deal cycles in a fast-paced environment
• Self-starter with strong ownership mindset and ability to execute independently
• Experience using AI tools to enhance productivity, innovation, or problem-solving

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.