Sr. Database Administrator

Our story At Alight, we believe a company’s success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to “Be Alight.” Our Values: Champion People – be empathetic and help create a place where everyone belongs. Grow with purpose – Be inspired by our higher calling of improving lives. Be Alight – act with integrity, be real and empower others. It’s why we’re so driven to connect passion with purpose. Alight helps clients gain a benefits advantage while building a healthy and financially secure workforce by unifying the benefits ecosystem across health, wealth, wellbeing, absence management and navigation. With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work. Join our team if you Champion People, want to Grow with Purpose through acting with integrity and if you embody the meaning of Be Alight. Learn more at careers.alight.com. Database Operations Support – Job Role Description A Database Operations Support Engineer is responsible for the day‑to‑day stability, monitoring, and maintenance of database environments across development, QA, and production. The role ensures high availability, performance, security, and reliability of database systems while providing operational support, troubleshooting, and incident resolution. Key Responsibilities Monitor database health, performance, backups, replication, and storage utilization across platforms (PostgreSQL, Oracle, SQL Server, MySQL, MongoDB, etc.). Perform daily operational checks, log reviews, and alert triage to ensure system stability and uptime. Troubleshoot and resolve incidents related to connectivity, performance degradation, failed jobs, backup issues, and resource bottlenecks. Support deployments, schema changes, configuration updates, and environment refreshes. Execute routine maintenance tasks including patching, upgrades, parameter tuning, and storage optimization. Manage user access, roles, permissions, and security controls in compliance with organizational standards. Maintain and validate backup and recovery processes, including participation in DR testing. Collaborate with application, infrastructure, cloud, and network teams to resolve cross‑platform issues. Document SOPs, runbooks, and operational workflows to ensure consistency and knowledge sharing. Participate in on‑call rotation and provide timely incident response and root‑cause analysis. Assist in automation efforts to reduce manual tasks and improve operational efficiency. Provision, configure, and maintain AWS RDS instances (PostgreSQL, MySQL, SQL Server, Oracle). Monitor RDS performance insights, CloudWatch metrics, storage autoscaling, and connection thresholds. Manage clusters, replicas, failovers, and parameter groups. Administer RDS backups, snapshots, cross‑region backups, and snapshot exports. Configure Multi‑AZ, read replicas, and global database setups for HA/DR, DRS. Review and apply AWS-managed patching and engine version upgrades and use of SSM. Troubleshoot RDS events, slow queries, IOPS bottlenecks, and VPC/networking issues and advanced database insights. Integrate RDS with IAM authentication, KMS encryption, CloudTrail, and Secrets Manager.

Required Skills Bachelor's Degree or minimum 5-7 years equivalent Work Experience Hands‑on experience with one or more database platforms (PostgreSQL, Oracle, SQL Server, MySQL, MongoDB, etc.). Strong understanding of Linux/Unix and Windows server environments. Familiarity with cloud database services (AWS RDS, Azure SQL, GCP Cloud SQL). Ability to analyze logs, troubleshoot performance issues, and interpret monitoring metrics. Knowledge of backup tools, replication technologies, and high‑availability configurations. Scripting experience (Shell, Python, PowerShell) for automation and operational tooling. Strong communication and collaboration skills for cross‑team coordination. Initiative and problem-solving skills to support project level work with moderate oversight/guidance

Benefits We offer programs and plans for a healthy mind, body, wallet and life because it’s important our benefits care for the whole person. Options include a variety of health coverage options, wellbeing and support programs, retirement, vacation and sick leave, maternity, paternity & adoption leave, continuing education and training as well as a number of voluntary benefit options. By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight’s employment policies. Background checks may include some or all the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, credit check, and/or drug test. You will be notified during the hiring process which checks are required by the position. Our commitment to Diversity and Inclusion Alight is committed to diversity, equity, and inclusion. We celebrate differences and believe in fostering an environment where everyone feels valued, respected, and supported. We know that diverse teams are stronger, more innovative, and more successful. At Alight, we welcome and embrace all individuals, regardless of their background, and are dedicated to creating a culture that enables every employee to thrive. Join us in building a brighter, more inclusive future. As part of this commitment, Alight will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact alightcareers@alight.com. Diversity Policy Statement Alight is an Equal Employment Opportunity employer and does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law. In addition, we take affirmative action to employ and advance in the employment of qualified minorities, women, disabled persons, disabled veterans and other covered veterans. Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities and sincerely held religious beliefs, practices and observances, unless doing so would result in undue hardship. Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter. Authorization to work in the Employing Country Applicants for employment in the country in which they are applying (Employing Country) must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the Employing Country and with Alight. Note, this job description does not restrict management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units. We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

DISCLAIMER: Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.